OneDrive Mac - local files delete immediately instead of move to trash

Anonymous
2021-12-21T05:03:38+00:00

21.245.1128.0002 (Standalone) (Apple Silicon or Intel) (Preview) on 2020 M1 MacBook Pro macOS Monterey 12.1

With the latest build, Cmd-Del / Move to Trash any item in OneDrive on my local HD results in "Are you sure you want to delete 'filename'? This item will be deleted immediately. You can’t undo this action."

This does not occur when deleting from any other location on my HD, where files move to the Trash normally.

I have checked & reset permissions on User and OneDrive folders, reset OneDrive, uninstalled & reinstalled OneDrive, rebuilt the .Trash directory, and more, all with no luck. Any ideas?

Microsoft 365 and Office | OneDrive | For business | MacOS

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2021-12-22T02:48:24+00:00

Hi FraserDon,

I go through the post carefully, I test on my side in OneDrive for Mac on Mac OS Monterey with latest version, and I can repro the same behaviour as you said and get a similar prompt. I am really sorry for the inconvenience this causes, as it seems that you are using Preview version of OneDrive, and would suggest you give feedback on the issue to the related developer team of OneDrive for Mac by select OneDrive icon>Send feedback. Your feedback will promote the related developer team of OneDrive to change the behaviour in OneDrive sync folder. Thanks for your efforts and understanding!

Additionally, though you may not find the deleted file from trash on Mac, you may find it from OneDrive recycle bin and you may restore it from here if you want. Check the link for more information on: Restore deleted files or folders in OneDrive (microsoft.com)

Best Regards,

Clark

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  1. Anonymous
    2022-10-18T03:34:57+00:00

    thank you for your information

    so what is the sollution for this problem?

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  2. Anonymous
    2022-10-17T10:20:52+00:00

    i can cmd+del files in the hidden folder, and those goes to Trash bin.

    it is OneDrive for Mac issue. https://www.reddit.com/r/onedrive/comments/r0izec/files_no_longer_delete_to_trash_in_macos_monterey/

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  3. Anonymous
    2022-08-19T07:21:02+00:00

    I agree, DropBox works way better and has no sync hiccups.

    I have recently abandoned OneDrive and my clouding storage is again working as a charm.

    I have opted for iCloud though, as I am well into Apple’s environment, however DropBox was my second choice.

    Microsoft’s product is still far beyond: slower uploading time, special character issues (resulting in renaming bunches of files), search function not looking for folder names, and the obvious “your file will be erased immediately” glitch.

    They should reduce the cost of their 365 subscription if they want to reduce the risk of losing customers.

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  4. Anonymous
    2022-08-19T06:52:40+00:00

    I am still facing the same issue. When will this get resolved?

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