OneDrive Mac - local files delete immediately instead of move to trash

Anonymous
2021-12-21T05:03:38+00:00

21.245.1128.0002 (Standalone) (Apple Silicon or Intel) (Preview) on 2020 M1 MacBook Pro macOS Monterey 12.1

With the latest build, Cmd-Del / Move to Trash any item in OneDrive on my local HD results in "Are you sure you want to delete 'filename'? This item will be deleted immediately. You can’t undo this action."

This does not occur when deleting from any other location on my HD, where files move to the Trash normally.

I have checked & reset permissions on User and OneDrive folders, reset OneDrive, uninstalled & reinstalled OneDrive, rebuilt the .Trash directory, and more, all with no luck. Any ideas?

Microsoft 365 and Office | OneDrive | For business | MacOS

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2021-12-22T02:48:24+00:00

Hi FraserDon,

I go through the post carefully, I test on my side in OneDrive for Mac on Mac OS Monterey with latest version, and I can repro the same behaviour as you said and get a similar prompt. I am really sorry for the inconvenience this causes, as it seems that you are using Preview version of OneDrive, and would suggest you give feedback on the issue to the related developer team of OneDrive for Mac by select OneDrive icon>Send feedback. Your feedback will promote the related developer team of OneDrive to change the behaviour in OneDrive sync folder. Thanks for your efforts and understanding!

Additionally, though you may not find the deleted file from trash on Mac, you may find it from OneDrive recycle bin and you may restore it from here if you want. Check the link for more information on: Restore deleted files or folders in OneDrive (microsoft.com)

Best Regards,

Clark

Was this answer helpful?

10 people found this answer helpful.
0 comments

59 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2022-01-31T16:13:35+00:00

    I have the exact same problem !

    This new update on Mac is a total disaster !

    • Files deleted without going to the trash bin
    • Local files and folder removed from the computer... I have to resync eveything !
    • Files unavailable
    • App very unstable.

    Please push a new and better update very soon !

    Thanks

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments
  2. Anonymous
    2022-01-31T14:45:58+00:00

    I have exactly the same problem which seemed to start with the new version 22.002.0103.0004 of OneDrive on Mac Monterey 12.1 (i.e. not a preview version as per your response). It looks like this was pushed to my Mac via auto-update on 26 Jan 22. I have noticed that with the same update all my locally stored files in the OneDrive folder have been removed and now only seem to be available for download.

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments
  3. Anonymous
    2021-12-22T14:29:04+00:00

    Thank you for the confirmation, Clark. I couldn't find how to report OneDrive issues — looked everywhere I could think of except there! I've duly reported it and truly appreciate your assistance.

    Thank you —

    Don

    Was this answer helpful?

    0 comments