OneDrive Mac - local files delete immediately instead of move to trash

Anonymous
2021-12-21T05:03:38+00:00

21.245.1128.0002 (Standalone) (Apple Silicon or Intel) (Preview) on 2020 M1 MacBook Pro macOS Monterey 12.1

With the latest build, Cmd-Del / Move to Trash any item in OneDrive on my local HD results in "Are you sure you want to delete 'filename'? This item will be deleted immediately. You can’t undo this action."

This does not occur when deleting from any other location on my HD, where files move to the Trash normally.

I have checked & reset permissions on User and OneDrive folders, reset OneDrive, uninstalled & reinstalled OneDrive, rebuilt the .Trash directory, and more, all with no luck. Any ideas?

Microsoft 365 and Office | OneDrive | For business | MacOS

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Anonymous
2021-12-22T02:48:24+00:00

Hi FraserDon,

I go through the post carefully, I test on my side in OneDrive for Mac on Mac OS Monterey with latest version, and I can repro the same behaviour as you said and get a similar prompt. I am really sorry for the inconvenience this causes, as it seems that you are using Preview version of OneDrive, and would suggest you give feedback on the issue to the related developer team of OneDrive for Mac by select OneDrive icon>Send feedback. Your feedback will promote the related developer team of OneDrive to change the behaviour in OneDrive sync folder. Thanks for your efforts and understanding!

Additionally, though you may not find the deleted file from trash on Mac, you may find it from OneDrive recycle bin and you may restore it from here if you want. Check the link for more information on: Restore deleted files or folders in OneDrive (microsoft.com)

Best Regards,

Clark

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  1. Anonymous
    2022-10-31T19:43:44+00:00

    Confirmed. Update to MacOS 13.0 Ventura solves the problem. Files in OneDrive now move to Trash normally and can be put back normally. Thank you Apple!

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  2. Anonymous
    2022-08-19T07:21:02+00:00

    I agree, DropBox works way better and has no sync hiccups.

    I have recently abandoned OneDrive and my clouding storage is again working as a charm.

    I have opted for iCloud though, as I am well into Apple’s environment, however DropBox was my second choice.

    Microsoft’s product is still far beyond: slower uploading time, special character issues (resulting in renaming bunches of files), search function not looking for folder names, and the obvious “your file will be erased immediately” glitch.

    They should reduce the cost of their 365 subscription if they want to reduce the risk of losing customers.

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  3. Anonymous
    2022-08-10T13:43:34+00:00

    I am absolutely astonished that this is still a problem, and a very serious problem at that, and it has been an issue since December 2021. I moved from an older Mac/OS/Version of OneDrive recently, and just discovered this problem. It wasn't a problem with previous versions of OneDrive. I understand that Microsoft has a "Windows First" mentality, but Office365 is supposed to be an enterprise platform, and enterprises have different computers and users.

    I feel exactly the same way, and obviously, no one at Microsoft takes anything seriously about these Community posts. It's probably all part of their grand plan to convert Mac users to Windoze by only "sort of" supporting Mac OS.

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  4. Anonymous
    2021-12-22T14:29:04+00:00

    Thank you for the confirmation, Clark. I couldn't find how to report OneDrive issues — looked everywhere I could think of except there! I've duly reported it and truly appreciate your assistance.

    Thank you —

    Don

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