OneDrive Mac - local files delete immediately instead of move to trash

Anonymous
2021-12-21T05:03:38+00:00

21.245.1128.0002 (Standalone) (Apple Silicon or Intel) (Preview) on 2020 M1 MacBook Pro macOS Monterey 12.1

With the latest build, Cmd-Del / Move to Trash any item in OneDrive on my local HD results in "Are you sure you want to delete 'filename'? This item will be deleted immediately. You can’t undo this action."

This does not occur when deleting from any other location on my HD, where files move to the Trash normally.

I have checked & reset permissions on User and OneDrive folders, reset OneDrive, uninstalled & reinstalled OneDrive, rebuilt the .Trash directory, and more, all with no luck. Any ideas?

Microsoft 365 and Office | OneDrive | For business | MacOS

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2021-12-22T02:48:24+00:00

Hi FraserDon,

I go through the post carefully, I test on my side in OneDrive for Mac on Mac OS Monterey with latest version, and I can repro the same behaviour as you said and get a similar prompt. I am really sorry for the inconvenience this causes, as it seems that you are using Preview version of OneDrive, and would suggest you give feedback on the issue to the related developer team of OneDrive for Mac by select OneDrive icon>Send feedback. Your feedback will promote the related developer team of OneDrive to change the behaviour in OneDrive sync folder. Thanks for your efforts and understanding!

Additionally, though you may not find the deleted file from trash on Mac, you may find it from OneDrive recycle bin and you may restore it from here if you want. Check the link for more information on: Restore deleted files or folders in OneDrive (microsoft.com)

Best Regards,

Clark

Was this answer helpful?

10 people found this answer helpful.
0 comments

59 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2022-01-31T20:19:27+00:00

    I have this same issue.

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments
  2. Anonymous
    2022-06-01T10:16:12+00:00

    6 months. Still no change/update. I am amazed how these products go public to millions of business users.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments
  3. Anonymous
    2022-05-29T18:32:22+00:00

    I agree 100% with this. Who is designing the UI for these things? Isn’t there anyone else in the developer’s office that looks at this and see that it’s confusing, ambiguous and it just plain sucks? This is an obvious case of a choice - it’s either one or the other, there’s an UI standard for this - a radio button.

    It really blows my mind that a company such as Microsoft lets amateurish stuff like this to be released. And then it stays like this FOREVER…

    Jesus, just pay me to look at software from an user perspective to find this sort of glaringly bad options and I can promise you better products. I just don’t get it…

    By the way, I’m in the latest version 22.099.0508.0001 (May 20, 2022) found here https://go.microsoft.com/fwlink/?linkid=861011, and the trash thing is happening here also, all files deleted from OneDrive disappear instead of going to the trash as they used to for years.

    OneDrive ran perfectly for years before this upgrade, and still does on my Catalina machine. On my iMac with Monterey, very high CPU utilization THE WHOLE TIME (my previously silent iMac is now an air conditioning machine),, always “Processing Changes” and login takes an eternity.

    I only still use this junk because I PAY for it with the Office 365 subscription, otherwise I’d be long gone after dealing with all this stuff for months now.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments
  4. Anonymous
    2022-02-07T14:48:35+00:00

    I have just checked my online recycle bin and nothing is going in there! Doesn't matter if it in OneDrive folder or located elsewhere on hard drive. Just deleted several files from different locations and the online recycle bin is still empty.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments