OneDrive Mac - local files delete immediately instead of move to trash

Anonymous
2021-12-21T05:03:38+00:00

21.245.1128.0002 (Standalone) (Apple Silicon or Intel) (Preview) on 2020 M1 MacBook Pro macOS Monterey 12.1

With the latest build, Cmd-Del / Move to Trash any item in OneDrive on my local HD results in "Are you sure you want to delete 'filename'? This item will be deleted immediately. You can’t undo this action."

This does not occur when deleting from any other location on my HD, where files move to the Trash normally.

I have checked & reset permissions on User and OneDrive folders, reset OneDrive, uninstalled & reinstalled OneDrive, rebuilt the .Trash directory, and more, all with no luck. Any ideas?

Microsoft 365 and Office | OneDrive | For business | MacOS

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Anonymous
2021-12-22T02:48:24+00:00

Hi FraserDon,

I go through the post carefully, I test on my side in OneDrive for Mac on Mac OS Monterey with latest version, and I can repro the same behaviour as you said and get a similar prompt. I am really sorry for the inconvenience this causes, as it seems that you are using Preview version of OneDrive, and would suggest you give feedback on the issue to the related developer team of OneDrive for Mac by select OneDrive icon>Send feedback. Your feedback will promote the related developer team of OneDrive to change the behaviour in OneDrive sync folder. Thanks for your efforts and understanding!

Additionally, though you may not find the deleted file from trash on Mac, you may find it from OneDrive recycle bin and you may restore it from here if you want. Check the link for more information on: Restore deleted files or folders in OneDrive (microsoft.com)

Best Regards,

Clark

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  1. Anonymous
    2023-01-04T06:00:35+00:00

    I just gave up on One Drive in the end and switched to Dropbox, works like a dream. Microsoft don’t really care about Apple customers as has become quite apparent by their lack of interest or urgency in fixing this issue during the last year

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  2. Anonymous
    2023-01-04T01:11:11+00:00

    All I did was turn on the desktop backup feature. I think it moved it under onedrive in terms of location. Still, it should send files to the recycle bin and not delete them entirely. I'm not sure if it's Microsoft or Apple but it needs to be fixed.

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  3. Anonymous
    2022-12-19T20:44:40+00:00

    Which is what I have done. But the behavior is even stranger. If I try to delete a file sitting on my Macbook Air's desktop (which is redirected to Onedrive), I get the delete prompt. However, if I open a Finder window, browse to the Onedrive/Desktop folder, and then try to delete that very same file—FROM THE DESKTOP, not the Finder window—it gets deleted without a warning.

    So just opening a Finder window somehow disables the prompt.

    But it gets even weirder. I can now close the Finder window and continue to delete files without a prompt. Until some (apparently arbitrary) time later it suddenly reverts back to the prompt (haven't figured out a reproducible way for make that happen).

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