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Hi,
I have recently upgraded my windows system from windows 10 to windows 11.
Though most of the function are working properly, however PowerPoint has been has been having issue.
Whenever the laptop is put/goes on sleep mode with programs like PowerPoint still running and file being open, then when the laptop is switched back on, the PowerPoint automatically closes or shuts down when laptop goes into sleep.
It is taking lot of time to redo the ppts again as text and other changes are lost if unsaved.
Kindly help resolve this issue.
regards
Arun
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hmm, can we somehow ask Dell this question? Microsoft does not seem to be bothered by it.
I think we can if we can credibly say it's a Dell-specific problem. Sounds like you're using a Dell machine? That would make us 2/2. Interested to see if some others on this thread can prove or disprove.
I have an HP and have this problem. I report it frequently via the "feedback" option on PPT but you're right....Microsoft doesn't seem to feel any sense of urgency.
I use HP, and the problem is not Dell specific!
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Microsoft is well aware of the problem and are working on it.
The problem seems to be caused by an interaction between PowerPoint and McAfee's antivirus software.
Several users have reported that if they remove McAfee, the problem disappears. They can then install other antivirus software and the problem doesn't return.