PowerPoint automatically closes when laptop goes into sleep in windows 11

Anonymous
2021-12-14T08:17:53+00:00

Hi,

I have recently upgraded my windows system from windows 10 to windows 11.

Though most of the function are working properly, however PowerPoint has been has been having issue.

Whenever the laptop is put/goes on sleep mode with programs like PowerPoint still running and file being open, then when the laptop is switched back on, the PowerPoint automatically closes or shuts down when laptop goes into sleep.

It is taking lot of time to redo the ppts again as text and other changes are lost if unsaved.

Kindly help resolve this issue.

regards

Arun

Microsoft 365 and Office | PowerPoint | For home | Windows

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  1. Anonymous
    2022-01-15T19:48:53+00:00

    SAME PROBLEM

    I spent over an hour with customer service trying to figure out why my files were disappearing (I've lost at least 4 PPTs to date and significant work) and why they were not autosaving. I didn't realize this was such a widespread, PPT-specific issue.

    Microsoft, this is a serious problem. It makes PPT unreliable and I'm going to start using Google Slides instead--there are no surprises there.

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  2. Anonymous
    2022-01-16T04:12:15+00:00

    I am moving to Google slide too. MS is not responsive!

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  3. Steve Rindsberg 99,176 Reputation points MVP Volunteer Moderator
    2022-01-16T18:31:50+00:00

    Responding to JerryC'suggestion: "In the meantime (as we all act as beta testers of Windows 11 for Microsoft), in power settings, extend your sleep time to a couple of hours when plugged in, and then save your work at reasonable intervals."

    This is an *excellent* idea. Granted, it's just a workaround, but it'll help prevent data loss until MS is able to sort out what's actually causing the problem. From information gathered from the reports we're all submitting when it happens. We ARE all doing that, right folks? ;-)

    In addition to this suggestion, don't forget: CTRL+S is your friend. Whenever you've made more changes than you're willing to re-do if anything bad happens, hit CTRL+S to save your work. If you spent ten hours on a presentation, you might lose maybe 30 seconds to regular saves. That beats the heck out of losing the whole ten hours.

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  4. Anonymous
    2022-01-16T22:33:31+00:00

    YES I reported this--thanks for the reminder. Another fault of Microsoft Office is that some programs autosave (like Notes) while others don't (Word, PPT), which unnecessarily complicates the saving process. I wish they would set all programs to save upon closure automatically.

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  5. Steve Rindsberg 99,176 Reputation points MVP Volunteer Moderator
    2022-01-17T15:12:24+00:00

    YES I reported this--thanks for the reminder. Another fault of Microsoft Office is that some programs autosave (like Notes) while others don't (Word, PPT), which unnecessarily complicates the saving process. I wish they would set all programs to save upon closure automatically.

    Thanks for reporting it.

    As to making Office programs auto-save, users seem fairly divided about this, and there's logic on both sides. I don't need to explain the reasons for auto-saving to you, of course. But some people want to control when saves happen. For example, if I've just made some huge mistake that accidentally deleted half my presentation, an auto-save just then is the last thing I want. And with my luck, that's exactly when it'd kick in. ;-)

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