PowerPoint automatically closes when laptop goes into sleep in windows 11

If PowerPoint is closing when your computer sleeps or when you close the lid of your laptop, please "Send a Frown" to Microsoft. This will give the developers valuable information that they can use to diagnose (and fix) the problem.

Here's what the developers would like you to do:

The next you use your computer after it sleeps/hibernates/when you've closed the lid of your laptop and find that PowerPoint has closed itself,

Start PowerPoint

Choose File | Feedback

Click "I Don't Like Something" to get this screen:

Give a brief description of the problem, but be sure to mention that PowerPoint closed unexpectedly when your computer slept/hibernated. There's no real need to add a screenshot, but if you like, include your email in case the developers need to contact you for further information.

Click "Submit"

THANK YOU for taking the time to do this. It really WILL help MS solve the problem.

Hello Arun Kumar Rao!

Welcome to Microsoft Office Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

I understand that you have concerns with your PowerPoint applications that closes every time you open your laptop from sleep mode. Let's us check on this together and sort this out. Rest assured, we will do anything that we can to assist you with your concern.

If I got your concern correctly, it seems to be that the PowerPoint crashes every time you open your laptop from sleep mode. If that's the case then we will need to determine what's causing this application to close, it might be that this is caused of an outdated version that results into incompatibility with your Windows 11. For me to better assist you, I would like to ask a few questions;

1. What is the version name of your Office 365, is it Microsoft 365 Family/Personal or Business?
2. Is this happening to other Office applications like Word or Excel?
3. With your PowerPoint file, do you have any media graphics like a too much photos or videos?
4. Where do you usually save the file?

To narrow down the issue, you may try checking for updates on your Office program and see if the issue still occur on new updates. Please check this article here for updates. **** Install Office updates (microsoft.com)

I look forward to your response.

Sincerely,

ReynaldoB

Consumer M365 Forum Moderator

Microsoft Community

Hi Reynaldo,

I have the same issue. And the detail information is:

1. Family and Student version
2. Only for PPT, not for word or excel
3. There's no big data. Even though it's a new created empty PPT file, it will be shut down after sleep mode
4. Files are saved in D folder

Thank you in advance.

Arlene

I have the same problem in WIndows 10 with hibernate. If I close my laptop without saving my Powerpoint, when I re-open the lid and login, Powerpoint is no longer active and none of the changes I've worked on for hours is saved. This also implies that Autosave is not working.

Hello Arun Kumar Rao!

We'll want to follow up if you're still having trouble PowerPoint automatically closes when laptop goes into sleep in windows - Microsoft Community

We want you to know that it is important to us to help you respond/resolve your request.

We will expect your response in the next 24 hours.

Please reply to this thread if you still have the same problem and need more help.

Please also allow us 24-48 hours so that we can respond to you.

Sincerely

ReynaldoB

Moderator of the M365 Consumer Forum

Microsoft Community

Hello Arun Kumar Rao!

Welcome to Microsoft Office Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

I understand that you have concerns with your PowerPoint applications that closes every time you open your laptop from sleep mode. Let's us check on this together and sort this out. Rest assured, we will do anything that we can to assist you with your concern.

If I got your concern correctly, it seems to be that the PowerPoint crashes every time you open your laptop from sleep mode. If that's the case then we will need to determine what's causing this application to close, it might be that this is caused of an outdated version that results into incompatibility with your Windows 11. For me to better assist you, I would like to ask a few questions;

1. What is the version name of your Office 365, is it Microsoft 365 Family/Personal or Business?
2. Is this happening to other Office applications like Word or Excel?
3. With your PowerPoint file, do you have any media graphics like a too much photos or videos?
4. Where do you usually save the file?

To narrow down the issue, you may try checking for updates on your Office program and see if the issue still occur on new updates. Please check this article here for updates. **** Install Office updates (microsoft.com)

I look forward to your response.

Sincerely,

ReynaldoB

Consumer M365 Forum Moderator

Microsoft Community