PowerPoint automatically closes when laptop goes into sleep in windows 11

Anonymous
2021-12-14T08:17:53+00:00

Hi,

I have recently upgraded my windows system from windows 10 to windows 11.

Though most of the function are working properly, however PowerPoint has been has been having issue.

Whenever the laptop is put/goes on sleep mode with programs like PowerPoint still running and file being open, then when the laptop is switched back on, the PowerPoint automatically closes or shuts down when laptop goes into sleep.

It is taking lot of time to redo the ppts again as text and other changes are lost if unsaved.

Kindly help resolve this issue.

regards

Arun

Microsoft 365 and Office | PowerPoint | For home | Windows

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  1. Steve Rindsberg 99,176 Reputation points MVP Volunteer Moderator
    2022-01-12T16:25:11+00:00

    I hope you've all followed the suggestion here:

    https://answers.microsoft.com/en-us/msoffice/forum/all/does-powerpoint-close-when-your-computer-sleeps-or/74173fe6-72a9-4d25-b594-54f29d0984e4

    The MS developers who work on PowerPoint don't follow this forum, but they DO read the complaints sent as suggested on that page.

    Reporting/complaining about a problem here, however justified and good for the soul, won't make MS aware of it, and what they're not aware of, they won't devote resources to fixing. So please DO send a frown.

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  2. Anonymous
    2022-01-12T14:44:59+00:00

    In the meantime (as we all act as beta testers of Windows 11 for Microsoft), in power settings, extend your sleep time to a couple of hours when plugged in, and then save your work at reasonable intervals. To save a little power, it probably does not hurt for your screen to turn off more frequently.

    You may get a prompt that warns you that the screen time and sleep time are different, but who cares?

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  3. Anonymous
    2022-01-12T13:21:36+00:00

    I am experiencing the EXACT same problem. Whenever I return to my computer from sleep mode - all my PowerPoints and MSWord documents are gone and the programs have self-terminated (closed). This is infuriating, as I have lost critical work. I have run MSOffice for years and never had this problem. I just purchased a new desktop (Dell Insperion) and purchased the MS Office suite in Microsoft 365. I never had this problem before. This appears to be a MAJOR "bug" and one that needs to be addressed by Microsoft ASAP.

    A word to the wise....SAVE OFTEN and DO NO allow your system to sit idle for any amount of time or you WILL lose your work.

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  4. Anonymous
    2022-01-09T04:41:12+00:00

    I have this same problem. I have Microsoft 365. I have lost a couple of PowerPoint presentations because when I stepped away from my laptop without saving the presentation, it was lost when the computer went into sleep mode.

    Is there no way to recover the presentation?

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  5. Anonymous
    2022-01-05T19:54:31+00:00

    Since my upgrade to Windows 11, MS Word, Edge and Outlook all close when the computer goes into sleep mode. I then must contend with recovered unsaved files, reopening tabs and emails, etc. This happens even with brief periods of sleep mode. Is there a fix?

    I am running Office 365.

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