PowerPoint automatically closes when laptop goes into sleep in windows 11

Anonymous
2021-12-14T08:17:53+00:00

Hi,

I have recently upgraded my windows system from windows 10 to windows 11.

Though most of the function are working properly, however PowerPoint has been has been having issue.

Whenever the laptop is put/goes on sleep mode with programs like PowerPoint still running and file being open, then when the laptop is switched back on, the PowerPoint automatically closes or shuts down when laptop goes into sleep.

It is taking lot of time to redo the ppts again as text and other changes are lost if unsaved.

Kindly help resolve this issue.

regards

Arun

Microsoft 365 and Office | PowerPoint | For home | Windows

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  1. Steve Rindsberg 99,176 Reputation points MVP Volunteer Moderator
    2022-01-17T15:12:24+00:00

    YES I reported this--thanks for the reminder. Another fault of Microsoft Office is that some programs autosave (like Notes) while others don't (Word, PPT), which unnecessarily complicates the saving process. I wish they would set all programs to save upon closure automatically.

    Thanks for reporting it.

    As to making Office programs auto-save, users seem fairly divided about this, and there's logic on both sides. I don't need to explain the reasons for auto-saving to you, of course. But some people want to control when saves happen. For example, if I've just made some huge mistake that accidentally deleted half my presentation, an auto-save just then is the last thing I want. And with my luck, that's exactly when it'd kick in. ;-)

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  2. Anonymous
    2022-01-16T22:33:31+00:00

    YES I reported this--thanks for the reminder. Another fault of Microsoft Office is that some programs autosave (like Notes) while others don't (Word, PPT), which unnecessarily complicates the saving process. I wish they would set all programs to save upon closure automatically.

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  3. Steve Rindsberg 99,176 Reputation points MVP Volunteer Moderator
    2022-01-16T18:31:50+00:00

    Responding to JerryC'suggestion: "In the meantime (as we all act as beta testers of Windows 11 for Microsoft), in power settings, extend your sleep time to a couple of hours when plugged in, and then save your work at reasonable intervals."

    This is an *excellent* idea. Granted, it's just a workaround, but it'll help prevent data loss until MS is able to sort out what's actually causing the problem. From information gathered from the reports we're all submitting when it happens. We ARE all doing that, right folks? ;-)

    In addition to this suggestion, don't forget: CTRL+S is your friend. Whenever you've made more changes than you're willing to re-do if anything bad happens, hit CTRL+S to save your work. If you spent ten hours on a presentation, you might lose maybe 30 seconds to regular saves. That beats the heck out of losing the whole ten hours.

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  4. Anonymous
    2022-01-05T19:54:31+00:00

    Since my upgrade to Windows 11, MS Word, Edge and Outlook all close when the computer goes into sleep mode. I then must contend with recovered unsaved files, reopening tabs and emails, etc. This happens even with brief periods of sleep mode. Is there a fix?

    I am running Office 365.

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  5. Anonymous
    2022-01-03T04:51:35+00:00

    Hello Arun Kumar Rao!

    Welcome to Microsoft Office Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

    I understand that you have concerns with your PowerPoint applications that closes every time you open your laptop from sleep mode. Let's us check on this together and sort this out. Rest assured, we will do anything that we can to assist you with your concern.

    If I got your concern correctly, it seems to be that the PowerPoint crashes every time you open your laptop from sleep mode. If that's the case then we will need to determine what's causing this application to close, it might be that this is caused of an outdated version that results into incompatibility with your Windows 11. For me to better assist you, I would like to ask a few questions;

    1. What is the version name of your Office 365, is it Microsoft 365 Family/Personal or Business?
    2. Is this happening to other Office applications like Word or Excel?
    3. With your PowerPoint file, do you have any media graphics like a too much photos or videos?
    4. Where do you usually save the file?

    To narrow down the issue, you may try checking for updates on your Office program and see if the issue still occur on new updates. Please check this article here for updates. **** Install Office updates (microsoft.com)

    I look forward to your response.

    Sincerely,

    ReynaldoB

    Consumer M365 Forum Moderator

    Microsoft Community

    Hi Reynaldo,

    I have the same issue. And the detail information is:

    1. Family and Student version
    2. Only for PPT, not for word or excel
    3. There's no big data. Even though it's a new created empty PPT file, it will be shut down after sleep mode
    4. Files are saved in D folder

    Thank you in advance.

    Arlene

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