PowerPoint automatically closes when laptop goes into sleep in windows 11

Anonymous
2021-12-14T08:17:53+00:00

Hi,

I have recently upgraded my windows system from windows 10 to windows 11.

Though most of the function are working properly, however PowerPoint has been has been having issue.

Whenever the laptop is put/goes on sleep mode with programs like PowerPoint still running and file being open, then when the laptop is switched back on, the PowerPoint automatically closes or shuts down when laptop goes into sleep.

It is taking lot of time to redo the ppts again as text and other changes are lost if unsaved.

Kindly help resolve this issue.

regards

Arun

Microsoft 365 and Office | PowerPoint | For home | Windows

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  1. Anonymous
    2022-02-25T14:26:31+00:00

    I have the same issue with PPT closing without saving when I leave my laptop for a few minutes, losing all my work

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  2. Steve Rindsberg 99,176 Reputation points MVP Volunteer Moderator
    2022-02-24T15:17:13+00:00

    Go to your TEMP folder and look for files that were created at about the time your computer went to sleep and crashed PowerPoint. If you find a likely candidate, rename it to give it a PPTX file extension and see if you can open it in PowerPoint.

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  3. Anonymous
    2022-02-18T19:06:48+00:00

    Steve - you nailed it. I uninstalled McAfee. Didn't even have to reboot. The problem went away. Now I have a different problem... Gotta buy some different anti-virus software!

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  4. Anonymous
    2022-01-02T16:36:54+00:00

    I have the same problem in WIndows 10 with hibernate. If I close my laptop without saving my Powerpoint, when I re-open the lid and login, Powerpoint is no longer active and none of the changes I've worked on for hours is saved. This also implies that Autosave is not working.

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  5. Anonymous
    2021-12-23T23:35:21+00:00

    Hello Arun Kumar Rao!

    We'll want to follow up if you're still having trouble PowerPoint automatically closes when laptop goes into sleep in windows - Microsoft Community

    We want you to know that it is important to us to help you respond/resolve your request.

    We will expect your response in the next 24 hours.

    Please reply to this thread if you still have the same problem and need more help.

    Please also allow us 24-48 hours so that we can respond to you.

    Sincerely

    ReynaldoB

    Moderator of the M365 Consumer Forum

    Microsoft Community

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