OneNote Error E000006B blg57

Anonymous
2021-09-06T00:25:30+00:00

Hi for the last 48 hours i have been getting this error in OneNote. i have the latest updates of software installed for both my mac and onenote on mac.

E000006B blg57

Any help would be very appreciated as its affecting my work, im a teacher and use this a digital workbook for my classes.

Microsoft 365 and Office | OneNote | For home | Windows

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Anonymous
2021-09-08T03:47:19+00:00

Just got this as part of my support case, looks like it should be OK now.


There was service degradation: OP283538

More info: Impact was specific to all versions of Microsoft OneNote excluding OneNote 2016 and web client. Windows 10 desktop client, iOS and Android mobile app versions were all impacted.

Final status: We've confirmed that a recent deployment intended to provide optimizations for service stability inadvertently introduced a regression in service logic, resulting in impact. We've reverted the affecting change and confirmed that impact is mitigated.

Start time: Wednesday, September 1, 2021, at 5:30 PM UTC

End time: Tuesday, September 7, 2021, at 7:00 PM UTC

Root cause: A recent deployment intended to provide optimizations for service stability inadvertently introduced a regression in service logic, resulting in impact.

The service is restored now.

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  1. Anonymous
    2021-09-07T00:55:40+00:00

    Yep, as noted it's an intermittent issue with it generally not working 90% of the time.

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  2. Anonymous
    2021-09-07T01:20:32+00:00

    more than 48H and bug not fixed!

    OneNote alternative...

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  3. Anonymous
    2021-09-07T02:25:39+00:00

    Hi DominicParisi1,

    Thank you so much for this - I have had this issue for the last week and this seems to be a great work around for the moment - until Microsoft gets their act together!

    Thanks,

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  4. Anonymous
    2021-09-07T02:42:45+00:00

    I don’t have it issue more on my iPad and iPhone

    I Will checket my laptops later today

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