OneNote Error E000006B blg57

Anonymous

Hi for the last 48 hours i have been getting this error in OneNote. i have the latest updates of software installed for both my mac and onenote on mac.

E000006B blg57

Any help would be very appreciated as its affecting my work, im a teacher and use this a digital workbook for my classes.

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Anonymous

Just got this as part of my support case, looks like it should be OK now.

There was service degradation: OP283538

More info: Impact was specific to all versions of Microsoft OneNote excluding OneNote 2016 and web client. Windows 10 desktop client, iOS and Android mobile app versions were all impacted.

Final status: We've confirmed that a recent deployment intended to provide optimizations for service stability inadvertently introduced a regression in service logic, resulting in impact. We've reverted the affecting change and confirmed that impact is mitigated.

Start time: Wednesday, September 1, 2021, at 5:30 PM UTC

End time: Tuesday, September 7, 2021, at 7:00 PM UTC

Root cause: A recent deployment intended to provide optimizations for service stability inadvertently introduced a regression in service logic, resulting in impact.

The service is restored now.

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Anonymous

2021-09-06T13:20:36+00:00

I'm getting it too - on iPad & iOS (all apps & OS updates applied). I'm on a O365 E3 subscription, and getting this for notebooks stored on Sharepoint / Teams and also on OneDrive

Works OK on browser on all devices. I'm getting warning triangles on all notebooks, but some changes do seem to be synchronising.

Got desperate this morning & wiped a iPad completely - fresh install worked for about 10 mins and then got the same error
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Anonymous

2021-09-06T13:21:41+00:00

Exact same issue here with over 1700+ Surface devices!

Experienced it with version of OneNote for Windows 10 app 16001.14326.20018.0

Any version below works ok.
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Anonymous

2021-09-06T14:14:10+00:00

I've opened two tickets for this issue. We've been seeing since last thursday and reported it then.

We noticed this issue is present 90+% of the time, but there will be instances where it will sync for a short duration.

If anyone at Microsoft reads this forum can you please have the issue escalated and contact me. You can find my details through the following service requests which I have raised they are ticket #27341986 and #27317653 through the office 365 team using the admin centre.
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Anonymous

2021-09-06T14:21:21+00:00

Ticket 27350804 here, not getting anywhere fast.
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