OneNote Error E000006B blg57

Anonymous
2021-09-06T00:25:30+00:00

Hi for the last 48 hours i have been getting this error in OneNote. i have the latest updates of software installed for both my mac and onenote on mac.

E000006B blg57

Any help would be very appreciated as its affecting my work, im a teacher and use this a digital workbook for my classes.

Microsoft 365 and Office | OneNote | For home | Windows

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Anonymous
2021-09-08T03:47:19+00:00

Just got this as part of my support case, looks like it should be OK now.

There was service degradation: OP283538

More info: Impact was specific to all versions of Microsoft OneNote excluding OneNote 2016 and web client. Windows 10 desktop client, iOS and Android mobile app versions were all impacted.

Final status: We've confirmed that a recent deployment intended to provide optimizations for service stability inadvertently introduced a regression in service logic, resulting in impact. We've reverted the affecting change and confirmed that impact is mitigated.

Start time: Wednesday, September 1, 2021, at 5:30 PM UTC

End time: Tuesday, September 7, 2021, at 7:00 PM UTC

Root cause: A recent deployment intended to provide optimizations for service stability inadvertently introduced a regression in service logic, resulting in impact.

The service is restored now.

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  1. Anonymous
    2021-09-07T11:40:26+00:00

    Also happens on Android.

    The only thing I have that is working with OneNote is OneNote on the web and an older version of OneNote on a Windows 10 machine - OneNote for Microsoft 365 MSO 16.0.14326.20062.

    As best I can tell, the communication between the stored OneNote files on OneDrive and OneDrive for Business is being throttled at the Microsoft end to a level below what is required to sync notebooks if you use multiple notebooks. From my observations, I would say someone has set the number of permissible connections to a very low number at the Microsoft end, but for some reason this isn't happening with an older version.

    With the machine that worked, I saw a lot of comms from OneNote when I hit sync all and when it has finished sync, the traffic from OneNote (in Resource monitor) drops to 0. With all others, where I can monitor the traffic, it is very low and looks like it is throttled or unreliable.

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  2. Anonymous
    2021-09-07T11:30:12+00:00

    No The issue is back again

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  3. Anonymous
    2021-09-07T11:12:57+00:00

    I have this on Windows and iOS

    Am fed up as it has been going on for a few days now.

    Would think it would have been fixed by now as it is clearly Microsoft end and lots of us reporting it seeing as it is a big issue.

    Error E000006B blg57

    Please make sure you report it on the feedback hub too! Feedback Hub Post

    You can upvote mine to get more attention to it from Microsoft or start your own

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  4. Anonymous
    2021-09-07T11:03:11+00:00

    I am experiencing the problem across my MacBook, iPhone and iPad all on the latest operating system, this is so frustrating.

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