OneNote Error E000006B blg57

Anonymous
2021-09-06T00:25:30+00:00

Hi for the last 48 hours i have been getting this error in OneNote. i have the latest updates of software installed for both my mac and onenote on mac.

E000006B blg57

Any help would be very appreciated as its affecting my work, im a teacher and use this a digital workbook for my classes.

Microsoft 365 and Office | OneNote | For home | Windows

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Anonymous
2021-09-08T03:47:19+00:00

Just got this as part of my support case, looks like it should be OK now.

There was service degradation: OP283538

More info: Impact was specific to all versions of Microsoft OneNote excluding OneNote 2016 and web client. Windows 10 desktop client, iOS and Android mobile app versions were all impacted.

Final status: We've confirmed that a recent deployment intended to provide optimizations for service stability inadvertently introduced a regression in service logic, resulting in impact. We've reverted the affecting change and confirmed that impact is mitigated.

Start time: Wednesday, September 1, 2021, at 5:30 PM UTC

End time: Tuesday, September 7, 2021, at 7:00 PM UTC

Root cause: A recent deployment intended to provide optimizations for service stability inadvertently introduced a regression in service logic, resulting in impact.

The service is restored now.

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  1. Anonymous
    2021-09-06T22:12:29+00:00

    Just keep hitting "sync this notebook" repeatedly on each problem notebook worked on the Mac. Generally it took about 5 goes on each notebook. This explains the randomness I had before in that some would eventually sync.

    So to recap - with the list of notebooks in the left pane, I right click and select "sync this notebook" repeatedly at 2-3 second intervals until it changed from the triangle warning sign to the circular arrows showing it is syncing. When it is complete I get the cloud and tick in the top right indicating it is now good. Clicking on the error message top right previously repeatedly did not work, but maybe I didn't do it enough times.

    All the indications were that it was syncing content as I could modify with tablet or phone and see changes within a few seconds on the Mac. My suspicion is that the problem is in the way it flags that it is properly synced. Closing and reopening a notebook didn't fix it.

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  2. Anonymous
    2021-09-06T21:24:45+00:00

    I've been suffering with this for > 24 hours now – just had a very pleasant web chat with a really decent dude at MS Support, who says it's "an emerging issue with the OneNote sync system"; that a lot of folk are complaining about it now; that they're aware of it, and that they're working to fix it. I get the impression it won't be the swiftest of processes!

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  3. Anonymous
    2021-09-06T15:38:15+00:00

    Me ocurre lo mismo, en el portátil no se puede sincronizar, se queda cargando.... y en la surface se han sincronizado la mayoria de las carpetas pero en algunas aparece este código de error

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  4. Anonymous
    2021-09-06T15:38:04+00:00

    Same issues with us. All staff notebooks on the Windows 10 app are getting the sync error E000006B blg57

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