Word (Mac) Zoom issues

Anonymous
2021-09-01T21:26:45+00:00

Hi, I´m working in Microsoft Office 365 for Mac. When zooming in on my trackpad the view jumps to a random page while the curser stays where I was trying to zoom in. I've tried reinstalling Word and have done all updates available.

Any suggestions?

Thanks!

Microsoft 365 and Office | Word | For home | MacOS

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  1. Anonymous
    2022-02-02T17:29:51+00:00

    Please fix this..

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  2. Anonymous
    2022-01-19T13:37:52+00:00

    Why is this still not fixed months later?

    It impacts every day use of the product (that we pay for)

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  3. Anonymous
    2021-11-25T09:30:58+00:00

    Agreed. Hope this gets resolved.

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  4. Anonymous
    2021-11-22T08:55:09+00:00

    I have the same problem. Found a work around for Mac: hold command+control and then scroll with the trackpad... this works without jumping pages

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  5. Anonymous
    2021-09-29T06:50:08+00:00

    Hi Owen,

    I spoke to soon. Seems like I can reproduce this issue now.

    This is really weird, because, I was using the previous test machine with Big Sur and Word for Mac 16.53. Which at that time point, we could not reproduce the issue.

    And for some reason, I've joined the insider program and update my Word for Mac to beta version 16.54. Then the issue start.

    It the totally the same behavior as shown in your video.

    I've submit a feedback in Word application and I would recommend any member in this thread to do this as well.

    How do I give feedback on Microsoft Office?

    After fill in the issue description, make sure you tick on the attach log option.

    Meantime, I will try involving some more resources to check this issue.

    Much appreciate for you time and patience.

    Regards,

    Alex Chen

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