Printing Envelopes in Word - Blank Page Printing After

Anonymous

Using Word 2016

Printing form letters and envelopes is a large part of my job. For years I've been able to go to the mailings tab, select envelopes, have the address extracted from the letter and print the envelope no problem. As of this week, every time I do this a blank sheet of paper prints out after the envelope. To clarify, there is not a blank page being added to my document, just a blank page being printed out after the correctly printed envelope. One proposed solution I've seen is to disable two-sided printing which I have done and it did not solve the problem.

Thanks in adavnce!

Update:

While I have not been able to solve the root problem of Microsoft printing an extra page when printing envelopes, I was able to change printer settings to stop the issue. In printer preferences (for my printer, under the detailed settings tab) I turned disable blank page print on. I want to clarify that this is not the cause of the problem, as I have had this setting off for years and never had this issue, but it does fix the problem :)

Moderator's note:

As of March 31, people in this thread are reporting that a recent update fixed the problem.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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52 answers

Anonymous

2022-03-25T17:11:00+00:00

It seems as though this specific issue was only recently introduced in the latest update to Office. One of my clients started having this exact issue only last week after their Office apps were updated to the current version - Microsoft 365 Office Apps for Business Version 2202 Build 16.0.14931.20128. Prior to this update they could click on Mailings > Envelopes > enter the delivery and/or return address > click Print and it would only print a single envelope, which is the way it had been behaving for years. Since the update, now they go through this same exact procedure and it prints out a blank page after the envelope every time, no matter which printer they are printing to, and even printers that don't have an option to include a separate page. I was able to replicate this issue on my own computer with the same version of Office by printing the envelope to Microsoft Print to PDF and saving the document, then when opening the PDF document it contains the envelope page and the additional blank page.

As a workaround for the client I created an envelope template for them to use, but this is absolutely an issue with the Mailings > Envelopes > Print functionality.
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Anonymous

2022-03-26T09:24:02+00:00

Thank you for your help. I will try these fixes.
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Anonymous

2022-03-27T14:45:36+00:00

Just started using Office 365. I have the same printer I have used for years with no problem. Now the blank page prints. Hope Microsoft corrects this quickly!
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Charles Kenyon 171K Reputation points Volunteer Moderator

2022-03-27T17:14:29+00:00

Just started using Office 365. I have the same printer I have used for years with no problem. Now the blank page prints. Hope Microsoft corrects this quickly!

Please send feedback. How do I give feedback on Microsoft Office?

That will make your "hope" more likely to become reality.
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Anonymous

2022-03-28T15:13:14+00:00

Good morning:

We are having the same problems. We will print an envelope from either the pop-up mailings-->Envelope tab OR just typing the address into a blank Word document and then selecting the mailings-->Envelope tab and the printer is still printing a blank page after the envelope.

The type of printer we are using is HP LaserJet Pro M402dn.

This started last week.

Thank you.
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