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Using Word 2016
Printing form letters and envelopes is a large part of my job. For years I've been able to go to the mailings tab, select envelopes, have the address extracted from the letter and print the envelope no problem. As of this week, every time I do this a blank sheet of paper prints out after the envelope. To clarify, there is not a blank page being added to my document, just a blank page being printed out after the correctly printed envelope. One proposed solution I've seen is to disable two-sided printing which I have done and it did not solve the problem.
Thanks in adavnce!
Update:
While I have not been able to solve the root problem of Microsoft printing an extra page when printing envelopes, I was able to change printer settings to stop the issue. In printer preferences (for my printer, under the detailed settings tab) I turned disable blank page print on. I want to clarify that this is not the cause of the problem, as I have had this setting off for years and never had this issue, but it does fix the problem :)
Moderator's note:
As of March 31, people in this thread are reporting that a recent update fixed the problem.
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Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Ctlo, Try this>Control panel>in search box type>Troubleshoot>Under Hardware and Sound>Use a printer>run it
My first of call would be to run an Office repair>In the Windows search box type>Apps & Features>Click on Apps & Features>Scroll down the list of Apps to your Office>Click on it>Choose>Modify>Choose>Quick repair
I have tried all of the above and it's still not working. what else do you suggest because I can't keep printing and wasting paper?
I have tried all of the above and it's still not working. what else do you suggest because I can't keep printing and wasting paper?
Decades ago, I stopped using the Envelope button and started using my own envelope template.
I select and copy from the letter, and create a new envelope using the template. Paste, print, and close without saving unless I think I want to save an envelope to that addressee.
That is more or less what do. I just highlight the address on the letter>Mailing>Envelopes>The address appears in the envelope 'Dialogue box>Press print. That's it.
Have you tried installing a new printer driver?