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Using Word 2016
Printing form letters and envelopes is a large part of my job. For years I've been able to go to the mailings tab, select envelopes, have the address extracted from the letter and print the envelope no problem. As of this week, every time I do this a blank sheet of paper prints out after the envelope. To clarify, there is not a blank page being added to my document, just a blank page being printed out after the correctly printed envelope. One proposed solution I've seen is to disable two-sided printing which I have done and it did not solve the problem.
Thanks in adavnce!
Update:
While I have not been able to solve the root problem of Microsoft printing an extra page when printing envelopes, I was able to change printer settings to stop the issue. In printer preferences (for my printer, under the detailed settings tab) I turned disable blank page print on. I want to clarify that this is not the cause of the problem, as I have had this setting off for years and never had this issue, but it does fix the problem :)
Moderator's note:
As of March 31, people in this thread are reporting that a recent update fixed the problem.
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I tried this and it did not work :-(
After online repair, it is still printing the extra page.
I have this same exact issue. I have read through several posts, tried all the "fixes" suggested and nothing will stop the blank piece of paper from printing. I have been printing envelopes for years and never had this problem until last week. It's super annoying and Microsoft needs to fix this ASAP.
I have fixed the issue! The fix for me was to go to Apps & Features in Windows Settings. I found "Microsoft 365...". Clicked on modify and repaired it with the "online" option. It no longer spits out a blank sheet after the envelope.
Same issue here!
Yes, please leave feedback in the Word software program. Go to file -> Feedback (down at the bottom on the left-hand side) then send a frown, and describe your problem in the feedback box on the right.
Hopefully, the more people who complain, the quicker this will hopefully get fixed!