Printing Envelopes in Word - Blank Page Printing After

Anonymous
2022-03-17T16:24:50+00:00

Using Word 2016

Printing form letters and envelopes is a large part of my job. For years I've been able to go to the mailings tab, select envelopes, have the address extracted from the letter and print the envelope no problem. As of this week, every time I do this a blank sheet of paper prints out after the envelope. To clarify, there is not a blank page being added to my document, just a blank page being printed out after the correctly printed envelope. One proposed solution I've seen is to disable two-sided printing which I have done and it did not solve the problem.

Thanks in adavnce!

Update:

While I have not been able to solve the root problem of Microsoft printing an extra page when printing envelopes, I was able to change printer settings to stop the issue. In printer preferences (for my printer, under the detailed settings tab) I turned disable blank page print on. I want to clarify that this is not the cause of the problem, as I have had this setting off for years and never had this issue, but it does fix the problem :)

Moderator's note:

As of March 31, people in this thread are reporting that a recent update fixed the problem.

Microsoft 365 and Office | Word | Other | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-03-21T21:20:48+00:00

    I have tried all of the above and it's still not working. what else do you suggest because I can't keep printing and wasting paper?

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  2. Anonymous
    2022-03-21T18:11:17+00:00

    Hi Ctlo, Try this>Control panel>in search box type>Troubleshoot>Under Hardware and Sound>Use a printer>run it

    My first of call would be to run an Office repair>In the Windows search box type>Apps & Features>Click on Apps & Features>Scroll down the list of Apps to your Office>Click on it>Choose>Modify>Choose>Quick repair

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  3. Anonymous
    2022-03-21T17:24:19+00:00

    Hello.

    For me, the issue is not document-specific. Anytime I print an envelope from any document in Word, a blank sheet of paper prints out as well.

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  4. Anonymous
    2022-03-21T17:20:16+00:00

    Thank you for the response! Unfortunately, the suggestions did not work. dhilton78's reply sums up the issue perfectly - envelope is printing like normal but I'm getting a blank sheet of paper as well.

    I haven't intentionally updated anything on my computer but I do get automatic updates for Word. Maybe this issue is Microsoft's attempt at a helpful update...

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  5. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2022-03-19T05:26:40+00:00

    If you send me a copy of the document, referencing this thread in the covering email message, I will investigate the issue.

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