Lost all animation when converting PowerPoint to video

Anonymous
2020-12-27T21:19:28+00:00

Hi

I can't seem to find this answer anywhere on the Web. I created a PowerPoint presentation with animations, recordings and transitions between slide. As usual I would save this as a open document on my one drive or desktop. I then exported this PowerPoint into a full HD video. Previously it would work perfectly. Today when I converted it into a video all my animations, transitions and sound editing were deleted. So when I played the video it was slides and audio but no animations or effects. When I went back to PowerPoint all my animations had disappeared from the animation pane. This was the case for all my power points. I decides to re animate 15 slides and try the process again. I saved a copy on USB. When I converted desktop version to video app animation was lost. I plugged USB and opened up PowerPoint and animation was lost. 

I have tried to restore previous copies of my powerpoint but none of them have a copy of my animation. I'm confused as it means I can no longer create my educational PowerPoints.

Please can someone help 

Thank you!!!

Microsoft 365 and Office | PowerPoint | For home | Windows

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  1. Anonymous
    2021-01-03T21:56:20+00:00

    Thanks for standing by on this concern.

    We’ve already seen the link you’ve shared in the private message. We’ll check on this further on our end and we’ll get back to you afterwards.

    Louie Del

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  2. Anonymous
    2021-01-05T18:22:44+00:00

    Thanks for waiting.

    Just to inform you that we’ve raised this concern to our Internal Support for further checking and we’re still waiting for their recommendation.

    Please standby.

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  3. Anonymous
    2021-01-05T20:58:45+00:00

    Thank you

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  4. Anonymous
    2021-01-05T23:01:46+00:00

    You’re welcome.

    By the way, may we confirm the current version of the PowerPoint app that you’re using? If you could provide a screenshot of it, just like this one:

    Thanks.

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  5. Anonymous
    2021-01-05T23:25:34+00:00

    Please find 2 screenshot below 

    Image

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