A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
Base on the information and observations you’ve shared, it might be possible that the issue was with the device itself. It might be possible that when you select a particular cell, the screen may be recognizing the tapping gesture that the customer performs to select multiple cells. However, we can’t conclude yes and we need to have the screen recording for us to replicate it on our end. For your guide on how to record your screen, you may use your device’s website through this link.
You can share the file by uploading it on OneDrive (check this link for steps on how to so). Then send us the link by replying to ourPrivate Message. To view this, click yourusername or account nameon the top right corner of this page. Then, click View private messages.
We’ll keep an eye out for your update.