Cursor jumps to the end of the document when deleting a line in Word and have Track Changes enabled (Word for Windows)

Anonymous
2021-03-01T17:25:45+00:00

I work with a document some others has created. In the document Enter has been jused quite many times to create/start a new line. When I use Backspace or Delete to remove the line and tie the sentencens together and then add a space between the sentences, then the cursor jumps all the way to the end of the document. 

When a turn off Track Changes, then it does not happen. I would assume this to be an error/flaw i MS Word and wonder if it is a workaround for the issue or if it would be fixed. I need to have Track Changes enabled.

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2021-08-07T20:19:33+00:00

    Bill Gates has got nothing to do with Microsoft any more. The CEO (since 2014) is Satya Nadella.

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  2. Anonymous
    2021-08-07T20:48:06+00:00

    Then, I'll contact him!

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  3. Anonymous
    2021-08-08T06:39:01+00:00

    MS will need to address this. I work with big business teams - business teams around the world use MS Word to develop all sorts of critical documents. This glitch is driving me and my clients crazy. Time = Money.

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  4. Anonymous
    2021-08-08T16:28:31+00:00

    Response received from

    Your message

       To: Satya Nadella
       Subject: [EXTERNAL] FW: Question has a reply: Cursor jumps to the end of the document when deleting a line in Word and have Track Changes enabled (Word for Windows)
       Sent: Saturday, August 7, 2021 1:52:13 PM (UTC-08:00) Pacific Time (US & Canada)

     was read on Sunday, August 8, 2021 8:26:15 AM (UTC-08:00) Pacific Time (US & Canada). so let's hope something comes of this

    Jax

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  5. Anonymous
    2021-08-10T01:22:06+00:00

    Hi all, I suspect, after some sluething, the problem may be caused by having changed your Word Normal Template in error. I have tracked back any changes to my system and I estimate the issue began the day my system says my Normal Template was changed. And so I am going to delete the change and revert to the default Normal. I'll let you know if that fixes our problems. You'll find your Normal Template at C:\Users[username]\AppData\Roaming\Microsoft\Templates. To get the default template back: Locate the "normal. dotm" file inside the Templates folder, select it, hold "Shift" and press "Delete." Click "Yes" to permanently delete the normal template file. 8. Launch Microsoft Word to create a new, default normal template.

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