Cursor jumps to the end of the document when deleting a line in Word and have Track Changes enabled (Word for Windows)

Anonymous
2021-03-01T17:25:45+00:00

I work with a document some others has created. In the document Enter has been jused quite many times to create/start a new line. When I use Backspace or Delete to remove the line and tie the sentencens together and then add a space between the sentences, then the cursor jumps all the way to the end of the document. 

When a turn off Track Changes, then it does not happen. I would assume this to be an error/flaw i MS Word and wonder if it is a workaround for the issue or if it would be fixed. I need to have Track Changes enabled.

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2021-03-02T19:03:41+00:00

    Hello Karin Gravdal,

    Welcome to Microsoft Community, and thank you for reaching out!

    We appreciate you reaching out regarding your concern with the jumping cursor that you’re observing on your shared Word file. Let’s work together to resolve your concern.

    We need to isolate if the problem was with the Outlook app or was with the file itself. To help us identify the cause of the issue and then find the proper resolution for it, please provide the following information:

    1. Do you experience the same behavior when working with another shared Word file with the Track Changes turned on?
    2. What is the current build and version of the Word app you’re using? To check, please click this link.

    To further isolate your concern, we'd like to request a record of the steps to duplicate your concern on our end. This way, we can properly diagnose the issue you are getting, identify the cause and be able to provide suitable resolution. You can record your screen using your PowerPoint. For more information, please check this article: Record your screen in PowerPoint.

    You can share the file by uploading it on OneDrive (check this link for steps on how to so). Then send us the link by replying to our Private Message. To view this, click yourusername or account nameon the top right corner of this page. Then, click View private messages.  

    To notify us and have us get back to you, simply reply to this post.

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  2. Anonymous
    2021-03-29T21:56:11+00:00

    I work as a professional editor and this has been an issue now for about a month. It is extremely irritating when working on a long document. (It's been happening to other colleagues too. Your ears have probably been burning!)

    It happens on many Word documents, whether I create them myself or receive them from others. When tracked changes is on and I want to edit the last line in a paragraph, the cursor jumps down to the end of the document. When I go back to the paragraph I was editing, the line I had been working on has disappeared. To see it again, I have to toggle between All Markup and Simple Markup.

    It's random, in that it doesn't happen at the end of every paragraph.

    It's a bug in Word and it needs to get sorted out.

    Sorry, I can't send you any documents I've been working on. They're confidential to my clients.

    I'm working in Word (Office 365 subscription) on a Windows 10 PC (up to date). My Microsoft 365 Apps for business build is 16.0.13801.20360 and seems to have been last updated on 22 March 2021 (UK).

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  3. Anonymous
    2021-04-05T10:35:14+00:00

    I am experiencing exactly the same problems as AverillBuchanan. A fix would be much appreciated. It is very, very annoying!

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  4. Anonymous
    2021-04-07T01:58:27+00:00

    Having the same issue and it does not disappear when I switch off the track-change option :( really irritating

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  5. Anonymous
    2021-04-07T01:59:42+00:00

    Having the same issue and it does not disappear when I switch off the track-change option :( really irritating. looking forward for your reply and hopefully the fix for this

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