Cursor jumps to the end of the document when deleting a line in Word and have Track Changes enabled (Word for Windows)

Anonymous
2021-03-01T17:25:45+00:00

I work with a document some others has created. In the document Enter has been jused quite many times to create/start a new line. When I use Backspace or Delete to remove the line and tie the sentencens together and then add a space between the sentences, then the cursor jumps all the way to the end of the document. 

When a turn off Track Changes, then it does not happen. I would assume this to be an error/flaw i MS Word and wonder if it is a workaround for the issue or if it would be fixed. I need to have Track Changes enabled.

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2021-08-10T13:52:11+00:00

    I haven't had this problem in a while. That said, it may be because I am not reproducing the steps that are causing this issue. I rarely work inside track changes now, and, when I do, may not be trying to delete a line.

    Twice I sent "feedback" to MICROSOFT about this issue. I encourage those really troubled by this to do the same.

    To do so, while in WORD,

    • select (left click) "File" at the top left
    • select (left click) "Feedback" at the bottom left
    • select (left click) "Send a Frown"

    Then you can add a comment and other information about your problem.

    Then hit "Submit."

    Perhaps if enough people do this, the problem will be fixed. I hope so.

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  3. Anonymous
    2021-08-10T03:04:33+00:00

    You're correct! I just reloaded my Normal and it hasn't fixed it. Damn.

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  4. Anonymous
    2021-08-10T02:00:40+00:00

    This is a flamethrower fix, Don’t do it. I tried it too—erasing years of tweaks which had made Word more useful for my specific purposes. But I’m sorry to tell you it does not work. I am still rebuilding my old workarounds, and still handicapped by the intermittent kick to the end of the document.

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  5. Anonymous
    2021-08-10T01:22:06+00:00

    Hi all, I suspect, after some sluething, the problem may be caused by having changed your Word Normal Template in error. I have tracked back any changes to my system and I estimate the issue began the day my system says my Normal Template was changed. And so I am going to delete the change and revert to the default Normal. I'll let you know if that fixes our problems. You'll find your Normal Template at C:\Users[username]\AppData\Roaming\Microsoft\Templates. To get the default template back: Locate the "normaldotm" file inside the Templates folder, select it, hold "Shift" and press "Delete." Click "Yes" to permanently delete the normal template file. 8. Launch Microsoft Word to create a new, default normal template.

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