Cursor jumps to the end of the document when deleting a line in Word and have Track Changes enabled (Word for Windows)

Anonymous
2021-03-01T17:25:45+00:00

I work with a document some others has created. In the document Enter has been jused quite many times to create/start a new line. When I use Backspace or Delete to remove the line and tie the sentencens together and then add a space between the sentences, then the cursor jumps all the way to the end of the document. 

When a turn off Track Changes, then it does not happen. I would assume this to be an error/flaw i MS Word and wonder if it is a workaround for the issue or if it would be fixed. I need to have Track Changes enabled.

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2021-07-18T16:45:59+00:00

    Since you mention switching between "All Markup" and "Simple Markup," are you saying that the issue occurs with just one of these views? 

    Yes, for me this issue happens only when I am tracking changes but in "No Markup" mode, not in "All Markup" mode. It happens inconsistently and unpredictably.

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  2. Anonymous
    2021-07-14T21:36:18+00:00

    Thanks, I appreciate the response and your reporting it to MS.

    I'm basically hearing MS telling us, "Your livelihood isn't a high priority for us, so good luck and have a nice day."

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  3. Stefan Blom 351.7K Reputation points MVP Volunteer Moderator
    2021-07-14T16:57:33+00:00

    I edit in Print Layout view. I don't know whether it's pertinent or not.

    HOWEVER, it's been MONTHS and WE'RE STILL SITTING HERE LIKE IDIOTS wondering WHAT IS MICROSOFT DOING, if anything, about this horrible problem?!?

    I have no information beyond what I have already posted. Microsoft has filed the issue mentioned in the other thread as a bug and it is being investigated.

    How fast an issue will be fixed will depend on many factors. My guess is that some of these factors are how serious the issue is, how many users are affected etc. Exactly how priorities are made has not been shared with the group of Microsoft MVPs.

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  4. Stefan Blom 351.7K Reputation points MVP Volunteer Moderator
    2021-07-14T16:52:35+00:00

    The view is one example, yes. (Personally, I almost exclusively work in Print Layout view, so I tend not to see any issues that affect other views.)

    Anything else that is different (or the same)?

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  5. Anonymous
    2021-07-14T16:46:58+00:00

    I edit in Print Layout view. I don't know whether it's pertinent or not.

    HOWEVER, it's been MONTHS and WE'RE STILL SITTING HERE LIKE IDIOTS wondering WHAT IS MICROSOFT DOING, if anything, about this horrible problem?!?

    MICROSOFT, WHAT THE- ? SERIOUSLY? THIS IS NOT CHEAP SOFTWARE!!!!!! RESOLVE THIS ALREADY!

    Do we have any legal options here?

    Seriously disgruntled and disgusted.

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