Cursor jumps to the end of the document when deleting a line in Word and have Track Changes enabled (Word for Windows)

Anonymous
2021-03-01T17:25:45+00:00

I work with a document some others has created. In the document Enter has been jused quite many times to create/start a new line. When I use Backspace or Delete to remove the line and tie the sentencens together and then add a space between the sentences, then the cursor jumps all the way to the end of the document. 

When a turn off Track Changes, then it does not happen. I would assume this to be an error/flaw i MS Word and wonder if it is a workaround for the issue or if it would be fixed. I need to have Track Changes enabled.

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

119 answers

Sort by: Newest
  1. Anonymous
    2021-08-02T05:01:49+00:00

    Adding my name to the list of editorial professionals losing their minds over this--this glitch is ruining my working life. I was convinced I had accidentally programmed a keystroke to take me to the end of a document and couldn't figure out which combination of keys was causing the jump, so I was so relieved to find this thread! But that relief was short-lived after I read all the comments and realized there's no fix. UGHHHHHHHHHHHH.

    I'm using Word for Mac 2019, v. 16.51, working in Print Layout view with All Markup visible but deletions set to "Hidden" in Preferences. My experience has been that this doesn't happen in Draft view, but since editing with Track Changes on in Draft view is excruciating, that cannot be the recommended solution. <weeps>

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2021-07-29T13:53:21+00:00

    Another professional editor chiming in! Same problem. In addition, sometimes when I make a new comment nothing appears on the screen. I have to save and reopen the document to see my comment box. Wasting huge amounts of time!

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2021-07-26T03:29:26+00:00

    Exactly. It's time to start telling the world that MS Word cannot be trusted to edit a document.

    Law offices and investment houses that handle long documents for M&As should be thrilled with this news.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2021-07-25T22:08:57+00:00

    Antoneth, have you made any progress on this issue?

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2021-07-25T19:21:03+00:00

    None of the recommended fixes work. This is an issue that Microsoft has to fix at the root. It’s gotten worse since the last update, which includes other asinine and useless new features like the throbbing blue line under every autocorrect. It is seriously affecting our livelihood, when we’re spending (at a conservative estimate) five or six extra hours per document chasing our own tails back to where we were working. Quit making fancy “upgrades” and take us back to the version that worked.

    I agree and share your frustration. MS Word has never been completely glitch free, but we've all figured out and shared tricks to get around certain issues. That said, I can't recall a glitch that so seriously jeopardized the quality and professionalism of a finished document like this one does. Surely MS's own technical documentation teams and their many vendors and partners are suffering through this same glitch.

    It was working fine. Who is pushing for these "improvements" that degrade the software and user experience. There is no real benefit to most of what they are rolling out. All they are introducing is frustration.

    And I appreciate the desire for others to want to help, but the help offered isn't helpful. "Set Track Changes to Simple Markup/All Markup/turn off Track Changes," etc.

    "My car keeps stalling."
    "Well, have you tried driving with your left turn signal on all the time?"

    It's a horrible bug in one of the application's core functions. If editors/proofreaders/authors/tech documentation staff cannot trust MS Word to be reliable, it's virtually useless. Every keystroke is essential. If an editor introduces errors in any doc, they've essentially taken a step toward unemployment. It's inexcusable that MS introduced this bug in the first place, and it's even harder to understand why they are incapable of fixing it.

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments No comments