Cursor jumps to the end of the document when deleting a line in Word and have Track Changes enabled (Word for Windows)

Anonymous
2021-03-01T17:25:45+00:00

I work with a document some others has created. In the document Enter has been jused quite many times to create/start a new line. When I use Backspace or Delete to remove the line and tie the sentencens together and then add a space between the sentences, then the cursor jumps all the way to the end of the document. 

When a turn off Track Changes, then it does not happen. I would assume this to be an error/flaw i MS Word and wonder if it is a workaround for the issue or if it would be fixed. I need to have Track Changes enabled.

Microsoft 365 and Office | Word | For home | Windows

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  1. Stefan Blom 351.7K Reputation points MVP Volunteer Moderator
    2021-08-10T14:09:03+00:00

    I agree that it is very important that Microsoft receives information on each set of symptoms connected with this issue.

    Anyone who is seeing this issue should make use of the Feedback facility.

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  2. Anonymous
    2021-08-10T13:52:11+00:00

    I haven't had this problem in a while. That said, it may be because I am not reproducing the steps that are causing this issue. I rarely work inside track changes now, and, when I do, may not be trying to delete a line.

    Twice I sent "feedback" to MICROSOFT about this issue. I encourage those really troubled by this to do the same.

    To do so, while in WORD,

    • select (left click) "File" at the top left
    • select (left click) "Feedback" at the bottom left
    • select (left click) "Send a Frown"

    Then you can add a comment and other information about your problem.

    Then hit "Submit."

    Perhaps if enough people do this, the problem will be fixed. I hope so.

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  3. Anonymous
    2021-08-08T16:28:31+00:00

    Response received from

    Your message

       To: Satya Nadella
       Subject: [EXTERNAL] FW: Question has a reply: Cursor jumps to the end of the document when deleting a line in Word and have Track Changes enabled (Word for Windows)
       Sent: Saturday, August 7, 2021 1:52:13 PM (UTC-08:00) Pacific Time (US & Canada)

     was read on Sunday, August 8, 2021 8:26:15 AM (UTC-08:00) Pacific Time (US & Canada). so let's hope something comes of this

    Jax

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  4. Anonymous
    2021-08-08T06:39:01+00:00

    MS will need to address this. I work with big business teams - business teams around the world use MS Word to develop all sorts of critical documents. This glitch is driving me and my clients crazy. Time = Money.

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  5. Anonymous
    2021-07-25T18:06:41+00:00

    None of the recommended fixes work. This is an issue that Microsoft has to fix at the root. It’s gotten worse since the last update, which includes other asinine and useless new features like the throbbing blue line under every autocorrect. It is seriously affecting our livelihood, when we’re spending (at a conservative estimate) five or six extra hours per document chasing our own tails back to where we were working. Quit making fancy “upgrades” and take us back to the version that worked.

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