Microsoft powerpoint on Ipad Air keeps crashing

Anonymous
2021-06-20T02:23:33+00:00

Hello,

For the past week and a half, the microsoft powerpoint app on the ipad continuously has been crashing whenever I try to use it. Prior to this, it worked just fine but the problems started recently. It sometimes crashes when i try to open a powerpoint, and sometimes crashes mid note taking after working for several minutes. I use this app for class and I have an exam coming up, and it has been very frustrating trying to take notes when my latest notes keep disappearing every time it crashes. Is there any way this can be fixed?

I have looked at other people who have had the same issues. I have tried restarting the app, uninstalling and reinstalling, updating. None of it has worked so far. In terms of file sizes even presentations that worked perfectly before are crashing now. I cannot recall if there was an app update in the past week or so, but other than that there have been no changes to the ipad or powerpoint. My ios is up to date and so is the app.

Microsoft 365 and Office | PowerPoint | For home | iOS

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  1. Anonymous
    2021-10-18T17:41:07+00:00

    Hi, I have been having all the same problems for months. Microsoft, please I am begging you to fix this issue. My class lectures can only be open properly on PowerPoint, so I am forced to use it to take notes on the slides. My iPad is great, but it feels absolutely frustrating that I can't even look at the slides or write notes since it crashes after 10-30 sec.

    Please please just fix it.

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  2. Anonymous
    2021-10-18T22:35:09+00:00

    Hello,

    I have the same problem on my iPad Air running iPadOS 15.0.2 and Office version 2.54. I am using an PowerPoint app with university subscription to office 365. I use PowerPoint on my MacBook and it works fine.

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  3. Anonymous
    2021-10-18T22:44:08+00:00

    I’ve been using the Office Docs Suite on my iPad for almost 2 months without issue. It’s an extra $30, but well worth it at this point. Surely Microsoft will make it right at some point.

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  4. Anonymous
    2021-10-19T00:21:17+00:00

    I’ve moved my business to Notability to take notes during lectures and I have yet to have a problem, plus I can record lectures while writing notes on it. All you guys should check it out! I think it was like $8-9 for the app.

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  5. Anonymous
    2021-10-24T11:28:36+00:00

    I have an iPad Air 4th gen and I am having the same issues as others with PowerPoint crashing and this is seriously affecting my productivity and is making my tutoring job impossible. I have tried reinstalling, I have tried resetting. Same issue on mY iPhone XS Max. All iOS and apps updated to the newest versions. I need this issue sorting now Microsoft please. I’m on Microsoft 365 Personal. PowerPoints are being opened from my OneDrive. PowerPoint simply shuts down as soon as or shortly after opening the app.

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