Microsoft powerpoint on Ipad Air keeps crashing

Anonymous
2021-06-20T02:23:33+00:00

Hello,

For the past week and a half, the microsoft powerpoint app on the ipad continuously has been crashing whenever I try to use it. Prior to this, it worked just fine but the problems started recently. It sometimes crashes when i try to open a powerpoint, and sometimes crashes mid note taking after working for several minutes. I use this app for class and I have an exam coming up, and it has been very frustrating trying to take notes when my latest notes keep disappearing every time it crashes. Is there any way this can be fixed?

I have looked at other people who have had the same issues. I have tried restarting the app, uninstalling and reinstalling, updating. None of it has worked so far. In terms of file sizes even presentations that worked perfectly before are crashing now. I cannot recall if there was an app update in the past week or so, but other than that there have been no changes to the ipad or powerpoint. My ios is up to date and so is the app.

Microsoft 365 and Office | PowerPoint | For home | iOS

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  1. Anonymous
    2021-08-29T08:06:36+00:00

    I've been facing the same issue for weeks now. It is extremely frustrating, as I bought the iPad this summer to take notes through PowerPoint for my online summer classes. I don't understand how there is still no solution from the @microsoft team. Anyone have any temporary solutions that have worked for them?

    I just upload my documents to google drive and take my notes online instead. Though it sometimes still crashes (documents close by itself) when I try to use the apple pencil? Somehow....

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  3. Anonymous
    2021-08-30T14:25:25+00:00

    As mentioned above, I found converting my slide to keynote worked well, but unfortunately keynote doesn't allow you to save your annotations when in presentation mode. I installed the Office suite docs app which is ~ $30/year for now. It seems to work flawlessly and keeps it in ppt format, even allows you to erase/edit those annotations when opened in Office.

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  4. Anonymous
    2021-08-30T18:54:06+00:00

    Absolute garbage that things haven't been fixed or even acknowledged in the last month. Fortunately mine seems to work if I turn off wifi. Hope this helps someone.

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  5. Anonymous
    2021-08-30T19:35:58+00:00

    Hi RyanH6516,

    Are you able to write on the slides? I just tried opening PowerPoint today and it works (or at least it doesn't crash) I can add typed notes but I haven't tried writing on the slides yet because I'm afraid it's going to start crashing again.

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