Microsoft powerpoint on Ipad Air keeps crashing

Anonymous
2021-06-20T02:23:33+00:00

Hello,

For the past week and a half, the microsoft powerpoint app on the ipad continuously has been crashing whenever I try to use it. Prior to this, it worked just fine but the problems started recently. It sometimes crashes when i try to open a powerpoint, and sometimes crashes mid note taking after working for several minutes. I use this app for class and I have an exam coming up, and it has been very frustrating trying to take notes when my latest notes keep disappearing every time it crashes. Is there any way this can be fixed?

I have looked at other people who have had the same issues. I have tried restarting the app, uninstalling and reinstalling, updating. None of it has worked so far. In terms of file sizes even presentations that worked perfectly before are crashing now. I cannot recall if there was an app update in the past week or so, but other than that there have been no changes to the ipad or powerpoint. My ios is up to date and so is the app.

Microsoft 365 and Office | PowerPoint | For home | iOS

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  1. Anonymous
    2021-08-27T14:58:52+00:00

    I have latest iOS and Powerpoint and Office 365 apps (on new iPad pro) through the education subscription. It seems to be the amount of annotation I do. Once i get up to certain quantity of slides with annotation is when the problems start occurring and I am essentially unable to save any new annotations after this point. It will freeze on the closing/saving screen. However, my other other presentations containing less slides are still fine and can be annotated and saved without issue. Has anybody found a work-around yet? I'll be teaching soon and this really makes it unusable as it only takes about 8 slides or so before the problem seems to start. I'm think of purchasing a 1-year subscription to the OfficeSuite docs & PDF editor app, which allows annotating .ppt -- does anyone have any experience with this one? Or other suggestions?

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  2. Anonymous
    2021-08-27T15:20:32+00:00

    My slides are 90%+ annotations with the Apple Pencil. I use these for math lessons. I’ve not seen a difference btw large and small files, as all of my existing files are large (200+ pages).

    I’ve converted some to Keynote. While the conversion is easy and most everything goes across the apps without issue, all of the annotations transfer as objects and not individual pixels. So you cannot just edit portions of what is written. For me, this is a big drawback.

    I’ve converted to .pdf, but I lose more detail and ease of presentation and real-time annotations are diminished.

    If I start from scratch (which would really cause a lot of pain and agony), I would use Keynote.

    Google slides is terrible!

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  3. Anonymous
    2021-08-28T13:56:06+00:00

    I also have the same problem. What I don't understand is how a problem like this stay unsolved by MS for soooo long.

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  4. Anonymous
    2021-08-28T15:24:00+00:00

    Any update on any changes/ possible solutions Louie? There are a lot of people (students especially) who are being seriously affected by this. Even a, "we're still working on it" would be nice so people know they aren't being ignored.

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    3 people found this answer helpful.
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  5. Anonymous
    2021-08-28T20:22:28+00:00

    I've been facing the same issue for weeks now. It is extremely frustrating, as I bought the iPad this summer to take notes through PowerPoint for my online summer classes. I don't understand how there is still no solution from the @microsoft team. Anyone have any temporary solutions that have worked for them?

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