Microsoft powerpoint on Ipad Air keeps crashing

Anonymous
2021-06-20T02:23:33+00:00

Hello,

For the past week and a half, the microsoft powerpoint app on the ipad continuously has been crashing whenever I try to use it. Prior to this, it worked just fine but the problems started recently. It sometimes crashes when i try to open a powerpoint, and sometimes crashes mid note taking after working for several minutes. I use this app for class and I have an exam coming up, and it has been very frustrating trying to take notes when my latest notes keep disappearing every time it crashes. Is there any way this can be fixed?

I have looked at other people who have had the same issues. I have tried restarting the app, uninstalling and reinstalling, updating. None of it has worked so far. In terms of file sizes even presentations that worked perfectly before are crashing now. I cannot recall if there was an app update in the past week or so, but other than that there have been no changes to the ipad or powerpoint. My ios is up to date and so is the app.

Microsoft 365 and Office | PowerPoint | For home | iOS

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  1. Anonymous
    2021-08-26T00:53:12+00:00

    I'm certain this is the right place to go, but it seems they have stopped replying for the past couple weeks. I guess they really cant figure it out. I don't think there is much else we can do at this point.

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  2. Anonymous
    2021-08-26T14:41:08+00:00

    I guess at least it's not just me. I was trying to lecture this morning and it crashes every couple of minutes.

    Anyone have any good powerpoint alternatives?

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  3. Anonymous
    2021-08-26T14:41:17+00:00

    I am having the same issue when using my apple pencil to write out notes. I have the new iPad and latest version of both iOS and microsoft. It continues to crash in the middle of lectures. I am in pharmacy school and this is absolutely necessary for my learning. Frustrating that this has not been fixed yet

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  4. Anonymous
    2021-08-26T15:21:57+00:00

    I've been saving the PowerPoint as PDFs and writing on them that way. Using Keynote gets extremely frustrating as the fonts aren't all available and when you convert it all the formatting is changed.

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  5. Anonymous
    2021-08-26T15:53:16+00:00

    I am having same issue on my update 7th gen. Started today and I am trying to find a solution. I also find that it crashes quicker when I try to use my Apple Pencil.

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