Microsoft powerpoint on Ipad Air keeps crashing

Anonymous
2021-06-20T02:23:33+00:00

Hello,

For the past week and a half, the microsoft powerpoint app on the ipad continuously has been crashing whenever I try to use it. Prior to this, it worked just fine but the problems started recently. It sometimes crashes when i try to open a powerpoint, and sometimes crashes mid note taking after working for several minutes. I use this app for class and I have an exam coming up, and it has been very frustrating trying to take notes when my latest notes keep disappearing every time it crashes. Is there any way this can be fixed?

I have looked at other people who have had the same issues. I have tried restarting the app, uninstalling and reinstalling, updating. None of it has worked so far. In terms of file sizes even presentations that worked perfectly before are crashing now. I cannot recall if there was an app update in the past week or so, but other than that there have been no changes to the ipad or powerpoint. My ios is up to date and so is the app.

Microsoft 365 and Office | PowerPoint | For home | iOS

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  1. Anonymous
    2021-09-11T18:23:16+00:00

    I have probably sent in enough complaints. I have the 8th generation iPad, and it keeps crashing. For weeks now, with maybe a week of it working in the middle of it. I’ve tried everything I’ve seen on this page, but it’s not working. I’m trying to study for my college classes, and I need this to work in order to do that. I don’t know if anyone has pointed this out since I’ve only been looking for ways to fix it, but I have no problem with the word app, only PowerPoint. Which, sadly, is what all my notes are on.

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  2. Anonymous
    2021-09-10T13:09:15+00:00

    Hi Greg,

    What do you mean you did a refresh? What are the steps?

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  3. Anonymous
    2021-09-09T22:05:13+00:00

    I have the same issue since my last back up. I went to setting logged into ICloud and did a refresh for PPT. It is now working..

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  4. Anonymous
    2021-09-07T11:58:17+00:00

    good idea

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  5. Anonymous
    2021-09-05T15:30:03+00:00

    Everyone that is having this issue needs to go to the app and submit a feedback response. Also, go to the app store and leave a low rating. This is the only way to get the ball rolling on getting them to fix this issue.

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    7 people found this answer helpful.
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