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Hello,
For the past week and a half, the microsoft powerpoint app on the ipad continuously has been crashing whenever I try to use it. Prior to this, it worked just fine but the problems started recently. It sometimes crashes when i try to open a powerpoint, and sometimes crashes mid note taking after working for several minutes. I use this app for class and I have an exam coming up, and it has been very frustrating trying to take notes when my latest notes keep disappearing every time it crashes. Is there any way this can be fixed?
I have looked at other people who have had the same issues. I have tried restarting the app, uninstalling and reinstalling, updating. None of it has worked so far. In terms of file sizes even presentations that worked perfectly before are crashing now. I cannot recall if there was an app update in the past week or so, but other than that there have been no changes to the ipad or powerpoint. My ios is up to date and so is the app.
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
It would be nice to see a reaction from Microsoft because this is not really how one would like to get support after paying 7 years of subscription fees!
@Microsoft: anybody there?
I have the same problem. It’s so disgusting that at the middle of the presentation, the app is continuously crashing.
Yep, the same problem that had been solved a few weeks ago is BACK, unbelievable
@Microsoft: what are you going to propose? I am paying my license fee and have now since a few moths a Powerpoint that his unusable!
Regards,
E
I am having this problem too!!! I have the latest iPad Air and the app worked well for a few weeks and not it will not open or load any documents, even if it manages to open a document it crashes within seconds again. Incredibly inconvenient when it happens in the middle of lectures and I’m unable to use my ipad. I have restarted several times and restored my iPad to factory settings to see if anything helped, still not working though.
I am also having this issue! Despite re-starting my iPad, deleting and re-installing PowerPoint, and following the Microsoft recommendation from above, nothing has helped. The app keeps crashing and my work is not saved, which significantly affects my productivity.