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Hello,
For the past week and a half, the microsoft powerpoint app on the ipad continuously has been crashing whenever I try to use it. Prior to this, it worked just fine but the problems started recently. It sometimes crashes when i try to open a powerpoint, and sometimes crashes mid note taking after working for several minutes. I use this app for class and I have an exam coming up, and it has been very frustrating trying to take notes when my latest notes keep disappearing every time it crashes. Is there any way this can be fixed?
I have looked at other people who have had the same issues. I have tried restarting the app, uninstalling and reinstalling, updating. None of it has worked so far. In terms of file sizes even presentations that worked perfectly before are crashing now. I cannot recall if there was an app update in the past week or so, but other than that there have been no changes to the ipad or powerpoint. My ios is up to date and so is the app.
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I guess at least it's not just me. I was trying to lecture this morning and it crashes every couple of minutes.
Anyone have any good powerpoint alternatives?
I'm certain this is the right place to go, but it seems they have stopped replying for the past couple weeks. I guess they really cant figure it out. I don't think there is much else we can do at this point.
If this is not the correct forum for this type of issue, what is the correct place to go for help?
I thought there would be some sort of response from Microsoft - even if it is just a quick “we are working on it.”
Also having this problem. I bought an IPad Air a couple weeks ago for school JUST so I could handwrite notes on powerpoint, rendering buying an IPad and Apple pencil pretty useless. Very frusterating.
@microsoftsupport any idea of how to fix this issue? It's concerning the lack of response we've gotten on this issue when it's affecting thousands of people.