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Hello,
For the past week and a half, the microsoft powerpoint app on the ipad continuously has been crashing whenever I try to use it. Prior to this, it worked just fine but the problems started recently. It sometimes crashes when i try to open a powerpoint, and sometimes crashes mid note taking after working for several minutes. I use this app for class and I have an exam coming up, and it has been very frustrating trying to take notes when my latest notes keep disappearing every time it crashes. Is there any way this can be fixed?
I have looked at other people who have had the same issues. I have tried restarting the app, uninstalling and reinstalling, updating. None of it has worked so far. In terms of file sizes even presentations that worked perfectly before are crashing now. I cannot recall if there was an app update in the past week or so, but other than that there have been no changes to the ipad or powerpoint. My ios is up to date and so is the app.
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This problem need to be resolved ASAP. Documents can't stay open for more then 10seconds. All my notes disappeared.
I am also a doctoral student with dyslexia and I specifically bought my iPad Pro (with a Microsoft 365 school account) to take notes directly on ppt lecture slides and to draw on slides etc. when with patients to help then better understand something/sharing my screen during telehealth, but my ppt 365 app has been crashing every time I try to draw anything. I’ve tried all the suggestions from when Microsoft was contributing to this thread and it continues to crash. Microsoft please find a solution for this issue, I really need to be able to use this tool! Information and aspects of the original presentations are lost when changing everything to PDFs or into Keynote. Thank you in advance!
I’ve been using Office Suites App for a couple days now without issue - writing on slides with Apple Pencil, using the same exact files that crash with the ppt app. So it all looks promising. The only loss in functionality I’ve come across is the ability to pinch/zoom in presentation mode. Which is a feature I use a lot in the classroom.
Where is Microsoft on this? Who knows … at some point, based upon volume of concerns you would think they would chime in.
Anyway, thank you for the Office Suite suggestion.
I just tried using Office Suite and so far, so good. Thank you for the suggestion. I’ll log a lot of time over the next few days and hopefully validate this workaround.
You do get a free 3-day trial. So give it a go.
Absolute garbage that things haven't been fixed or even acknowledged in the last month. Fortunately mine seems to work if I turn off wifi. Hope this helps someone.