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Hello,
For the past week and a half, the microsoft powerpoint app on the ipad continuously has been crashing whenever I try to use it. Prior to this, it worked just fine but the problems started recently. It sometimes crashes when i try to open a powerpoint, and sometimes crashes mid note taking after working for several minutes. I use this app for class and I have an exam coming up, and it has been very frustrating trying to take notes when my latest notes keep disappearing every time it crashes. Is there any way this can be fixed?
I have looked at other people who have had the same issues. I have tried restarting the app, uninstalling and reinstalling, updating. None of it has worked so far. In terms of file sizes even presentations that worked perfectly before are crashing now. I cannot recall if there was an app update in the past week or so, but other than that there have been no changes to the ipad or powerpoint. My ios is up to date and so is the app.
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
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Still keeps crashing
I’m still having the same problem with this.
Hey Esther!
So I literally just got off the phone w someone who has been trying to help me with this since my issue started a couple weeks ago. I've uninstalled and reinstalled like 4 or 5 times and that only ever seemed to be a temporary fix and I was slightly annoyed when they suggested that AGAIN. But. They had me do it again and this time, it seems to be working better... The trick to it though is to uninstall, restart the iPad, and THEN reinstall it. I'm not sure how that makes a difference, but I think somehow it did. Before when I'd uninstall, I didn't restart before installing again. So hopefully this time it fixes the issue.
Hi. good day. I had tried the solutions above but it was the same situation before ( keep crashing)! It has been so frustrating and I couldn’t open my notes to study. ( however it works on my pc)
FYI, I am using iPad Air 4 (ios15) to open this Microsoft app on my iPad and I subscribed to my school’s office 365.
Did anybody ever get this issue figured out? This issue started a week ago for me and have tried all above troubleshooting, including the resetting/deleting log in credentials. Now I'm logged out and can't get logged back in because PP won't stay up long enough to accept my information, before crashing again.
I've submitted a couple tickets now and no one has been able to help me. I use my ipad for school, as well, and this is an issue. The school won't help because it's a Microsoft app. PowerPoint on my PC laptop works just fine and other ipad students in my class haven't had this issues, either.