Microsoft powerpoint on Ipad Air keeps crashing

Anonymous
2021-06-20T02:23:33+00:00

Hello,

For the past week and a half, the microsoft powerpoint app on the ipad continuously has been crashing whenever I try to use it. Prior to this, it worked just fine but the problems started recently. It sometimes crashes when i try to open a powerpoint, and sometimes crashes mid note taking after working for several minutes. I use this app for class and I have an exam coming up, and it has been very frustrating trying to take notes when my latest notes keep disappearing every time it crashes. Is there any way this can be fixed?

I have looked at other people who have had the same issues. I have tried restarting the app, uninstalling and reinstalling, updating. None of it has worked so far. In terms of file sizes even presentations that worked perfectly before are crashing now. I cannot recall if there was an app update in the past week or so, but other than that there have been no changes to the ipad or powerpoint. My ios is up to date and so is the app.

Microsoft 365 and Office | PowerPoint | For home | iOS

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  1. Anonymous
    2021-09-09T22:05:13+00:00

    I have the same issue since my last back up. I went to setting logged into ICloud and did a refresh for PPT. It is now working..

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  2. Anonymous
    2021-09-07T11:58:17+00:00

    good idea

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  3. Anonymous
    2021-09-05T02:59:09+00:00

    I FEEL YOU. It’s been more than a month for me, can Microsoft please fix it ASAP!!!

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  4. Anonymous
    2021-09-03T13:11:13+00:00

    Has Microsoft posted an update to this issue?

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  5. Anonymous
    2021-09-03T05:08:23+00:00

    I am also having the same problem! Started today during class and would crash within a few seconds. Now I cant even get it open to send myself all of the notes I took this morning.

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