External Data Refresh Failed

Anonymous
2020-12-23T16:53:51+00:00

Had no problems on an existing spreadsheet for months.  I am pulling in stock quotes.  Today I started getting this message:

External Data Refresh Failed  "We refreshed some of your data, but we couldn't refresh all of it because we changed or removed it on our side.  For data we can no longer refresh, we've kept the most recent results.

How do I fix it and how do I identify the cells that are not refreshing?  

Thank you!

Microsoft 365 and Office | Excel | For home | Windows

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  1. Anonymous
    2021-05-08T17:05:15+00:00

    I have a huge excel file with thousands of stock price cells.  and i'm getting the refresh error that everyone else here is reporting.  i don't know how to find the cells that are causing the error message.  i tried your method but it didn't do anything.  i went to a blank cell and added a new stock, then in a cell next to it i created "last trade time" for that stock.  but doing this did not trigger excel to identify the problematic stock cells in my chart.  can u help?  did i do something different than what you did?

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  2. Anonymous
    2021-05-10T18:49:08+00:00

    There’s no way…it only happens with stocks that are delisted from the stock exchange so u need to remove the delisted stocks from your list

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  3. Anonymous
    2021-05-10T19:01:17+00:00

    This method does work.

    You could add a new column to your list of stocks or create a new list altogether in a different area.

    Column A   A1 = Stock Ticker

    Column B    Price   =A1.[Price]  (to ensure that you have done it correct)

    Column C    =A1.[Last trade time]

    You will notice that the date and time will be very close for 99% of the stocks, but the one where the tickers are not working.

    Good luck

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  4. Anonymous
    2021-05-13T11:19:48+00:00

    Thanks Wamer_ca.   Your method helped identify stale stocks :)

    However, there's surely a bug because some of the stocks are still listed, just not updating.
    I can even re-link some, and still have the same problem.

    BTW, it would seem so much more reliable to link to the ISINrather than them trying to match the name of the stock!

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  5. Anonymous
    2021-05-17T20:19:20+00:00

    Here's what mine is doing.  The same thing and I cannot fix.  Please help

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