External Data Refresh Failed

Anonymous
2020-12-23T16:53:51+00:00

Had no problems on an existing spreadsheet for months.  I am pulling in stock quotes.  Today I started getting this message:

External Data Refresh Failed  "We refreshed some of your data, but we couldn't refresh all of it because we changed or removed it on our side.  For data we can no longer refresh, we've kept the most recent results.

How do I fix it and how do I identify the cells that are not refreshing?  

Thank you!

Microsoft 365 and Office | Excel | For home | Windows

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  1. Anonymous
    2021-02-24T19:35:06+00:00

    Maybe try putting ticker (e.g. XLON:ITPS) into what you know to be a blank cell as text , select cell , then click STOCKS - if that works it might be a case of reformatting the cells with ?'s in as text, enter the text string (e.g. XLON:ITPS) and the click STOCKS on just that highlighted cell. It's working for me so far fingers crossed.

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  2. Anonymous
    2021-02-24T17:34:07+00:00

    Tried this. When I highlighted and clicked STOCKS about half of my stocks came up with ? I re entered each one, They all showed fine. Did it again to make sure I did not miss any and all the ones I fixed where ? marked again. Truly frustrating, but glad it worked for you. Thank you.

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  3. Anonymous
    2021-02-24T16:17:59+00:00

    I have this issue too. I seem to have identified the offending cells - if i select all core cells with exchange:ticker (XLON:ticker in my case) and click STOCKS - it is clear that a number of entries have question marks against them. Going to those cells, deleting the current entry (e.g. XLON:ITPS) and reentering the exchange:ticker details (XLON:ITPS) then seems to clear it.

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  4. Anonymous
    2021-02-23T06:27:08+00:00

    I too started having problems again with STOCK values in excel. the problem showed up today or in the past 1-2 days. I too discovered that it was just one stock causing the problem, so i delete the formula and just typed in a fixed numerical value for that one stock, and that allowed the rets of my worksheet to function. so annoying.

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  5. Anonymous
    2021-02-22T20:09:25+00:00

    I am getting this error again on the same workbook... Ugh...

    The uninstall/reuninstall procedure worked before, and I'll probably try it again.

    First I'm going to review the new comments to see if anyone's found any better solutions as the uninstall/reinstall process in total takes ~30 - 45 minutes.

    Okay, I had 1 stock in my spreadsheet which had been delisted, but I was tracking it still for historical audit purposes. I deleted that stock and the error went away. So, I can fix the worksheet by converting those specific cells to standard fixed data rather than stock data. Huge PITA though.

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