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This happened after a recent Windows update.
I've seen this issue written about and have tried the suggested solutions without luck. First tried quick repair and then full reinstall of office 365. Also set related registry entries to "new."
All templates are just opening as .dotm instead of .docm or .docx. Any other troubleshooting steps available?
[Moved from Word/Windows 10/Microsoft 365 Apps or Office 365 Business]
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Thank you but does this address the .dotm issue. Is it related?
Did MS increase security requiring the dotm folder be listed as trusted, bypassing the config setting? No problem making changes but there is an Access db so I'll need the developer to help with that part.
Hi. Here is an important update.
I don't usually use .dotx but just came across one. It functions as a template file should (while in the same folder as the .dotms) and has the correct icon. So the issue is just with macro enabled templates.
"Trust access to VBA…" is checked. Macro security is set to lowest.
These macro security settings should almost never be set like this, especially on a computer connected to the Internet. You want your macros in Trusted places or from trusted publishers and they should run.
That .dotx templates work properly is important.
Do you think there's anything to this?
Hi. Here is an important update.
I don't usually use .dotx but just came across one. It functions as a template file should (while in the same folder as the .dotms) and has the correct icon. So the issue is just with macro enabled templates.
"Trust access to VBA…" is checked. Macro security is set to lowest.
.dotm is already set to Word.
See this odd entry below .dotm .DOTM_AUTO_FILE
I am also seeing the templates in C:\Users\nickm\AppData\Roaming\Microsoft\Templates do not have the correct icon and only open the templates in edit mode.