Trying to merge email from Word to Outlook on Mac not working

Anonymous
2020-07-16T17:33:12+00:00

I have used the Merge to Email feature in Word to merge emails to Outlook hundreds of time.  It isn't currently working.  I use a Mac.

I've restarted my computer.

I've deleted Microsoft Office apps and reinstalled

I've created a new document with no formatting

I've changed fonts (to Calibir Light, to Times New Roman)

Have tried with two different email accounts and two different computers within my organizatoin

and still nothing....

It will either send one email to the first name in my Excel listing of emails or nothing at all.  Always get the same error message.

Please help.  And thanks.

Microsoft 365 and Office | Word | For home | Windows

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Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
2020-08-06T06:55:09+00:00

The issue has been fixed in the 16.40 update that will be released on patch Tuesday next week.

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  1. Anonymous
    2020-07-22T08:59:05+00:00

    I  get  the error message during opening excel l program

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    1 person found this answer helpful.
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  2. Anonymous
    2020-07-22T12:44:10+00:00

    Thanks, Was having this problem. Now it works. Hoping issue can be fixed shortly...

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  3. Anonymous
    2020-07-22T14:16:39+00:00

    ok so I need to downgrade the version of Word AND Outlook.

    I have the link to Word Version 16.38, but please can you provide the link to Outlook Version 16.38....??

    thanks

    Richard

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  4. Anonymous
    2020-07-22T16:48:53+00:00

    I have used the Merge to Email feature in Word to merge emails to Outlook hundreds of time.  It isn't currently working.  I use a Mac.

    I've restarted my computer.

    I've deleted Microsoft Office apps and reinstalled

    I've created a new document with no formatting

    I've changed fonts (to Calibir Light, to Times New Roman)

    Have tried with two different email accounts and two different computers within my organizatoin

    and still nothing....

    It will either send one email to the first name in my Excel listing of emails or nothing at all.  Always get the same error message.

    Please help.  And thanks.

    Was this answer helpful?

    0 comments