Onenote sync issue error E000283C

Anonymous
2020-04-20T01:44:48+00:00

Hi,

I am continually having sync issues between my 2 Windows 10 computer and mt ipad using Onenote. This has been working fine until last night. The iPad contains the latest changes to one particular notebook and when I try to sync shows an error message " Onenote can't sync your notes at the moment. We'll keep trying' with a code E000283C. Both Windows 10 apps show that the notebook is saved offline and that the computer doesn't appear connected to the internet. Well they ARE connected to the internet and when I try to access the notebooks online they are very slow to load up but eventually get there.

 I have checked the service status page with no faults showing and my onedrive syncs fine so I am assuming that the Microsoft service is at fault here. I have read elsewhere not to log out of the account if there are changes pending as they will be lost but I need to get this resolved.

Regards

Microsoft 365 and Office | OneNote | For home | Windows

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  1. Anonymous
    2020-04-21T05:01:34+00:00

    That is awesome! We’re glad that the issue with your OneNote is now resolved. Should you have other concerns that we can assist you with, you can get back to us by replying to this thread or create a new thread using this link if you have a different query.

    Stay healthy and have a great day.

    Best regards,

    Genevieve

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  2. Anonymous
    2020-04-21T04:43:10+00:00

    I contacted Microsoft support and they advised that it was an emerging issue with Onenote and their engineering team was aware of it. 

    As of today it appears that all my notebooks are now in sync and operating correctly.

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  3. Anonymous
    2020-04-21T04:33:33+00:00

    Same issue here...  started yesterday (20-4-20).

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  4. Anonymous
    2020-04-21T04:33:14+00:00

    Hi,

    I appreciate you for posting your concern in the Community Forum. Let's try to solve this error message. Were you able to perform all troubleshooting steps provided in the articles below? If not yet, please do so and get back to us with the results.

    Fix issues when you can't sync OneNote

    Fix sync issues in OneNote for iOS or Android

    Seeing that you are an Office 365 subscriber, therefore, we also encourage you to take advantage of free Technical Support that is one of the benefits of this program. We have folks there that are more than just equipped in doing more advanced methods of troubleshooting to solve this matter in real-time. Here's the link where you can reach them. 

    For any results, please let us know by replying to this thread, and we will get back to you as soon as we can.

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  5. Anonymous
    2020-04-21T01:48:46+00:00

    Same or similiar issue here.  I and my team are using several different versions on different technologies at different locations with different internet providers.  Pages syncing very slowly or not at all.  Sometimes it says No internet detected and sometimes No Content available.  Its been happening for 2 days now

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