Onenote sync issue error E000283C

Anonymous
2020-04-20T01:44:48+00:00

Hi,

I am continually having sync issues between my 2 Windows 10 computer and mt ipad using Onenote. This has been working fine until last night. The iPad contains the latest changes to one particular notebook and when I try to sync shows an error message " Onenote can't sync your notes at the moment. We'll keep trying' with a code E000283C. Both Windows 10 apps show that the notebook is saved offline and that the computer doesn't appear connected to the internet. Well they ARE connected to the internet and when I try to access the notebooks online they are very slow to load up but eventually get there.

 I have checked the service status page with no faults showing and my onedrive syncs fine so I am assuming that the Microsoft service is at fault here. I have read elsewhere not to log out of the account if there are changes pending as they will be lost but I need to get this resolved.

Regards

Microsoft 365 and Office | OneNote | For home | Windows

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  1. Anonymous
    2020-04-22T23:44:17+00:00

    I'm in Brisvegas, Australia, everything seems to be working for me at present (0940 AEST) across multiple devices, am just awaiting confirmation from other members of the Team (students).

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  2. Anonymous
    2020-04-22T23:35:16+00:00

    Update: Was working this morning from 7:30am but has now started its  "saved offline" error as of 11:20am (NZST)

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  3. Anonymous
    2020-04-22T23:29:54+00:00

    mine was working at 6pm - midnight last night. which has been consistent for the last 3 dayys now. doesnt work all day, works after 6pm. 

    as soon as i wake up this morning. 

    gone again, day 4 of this ****.

    OK, so where are you located? I'm in OZ and others are in NZ, so the antipodes. If you are in the US that sort of confirms your night is OK (ie. our day sort of) and the problems you have during the day, when a 100 million users start using their OneNote we possibly don't see. Just guessing.

    Of course, if you are something near this timezone, then clearly the OneNote issues have not been resolved. I do see you are getting the new and updated error code (not E000283C, but E000006B ctctv) so 'something' has changed.

    im in Sydney Australia too. Yeah it must be OneNote. other teachers near me having same issues but others seems to getting access fine which is why its so confusing.

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  4. Anonymous
    2020-04-22T23:20:46+00:00

    mine was working at 6pm - midnight last night. which has been consistent for the last 3 dayys now. doesnt work all day, works after 6pm. 

    as soon as i wake up this morning. 

    gone again, day 4 of this ****.

    OK, so where are you located? I'm in OZ and others are in NZ, so the antipodes. If you are in the US that sort of confirms your night is OK (ie. our day sort of) and the problems you have during the day, when a 100 million users start using their OneNote we possibly don't see. Just guessing.

    Of course, if you are something near this timezone, then clearly the OneNote issues have not been resolved. I do see you are getting the new and updated error code (not E000283C, but E000006B ctctv) so 'something' has changed.

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  5. Anonymous
    2020-04-22T22:49:41+00:00

    mine was working at 6pm - midnight last night. which has been consistent for the last 3 dayys now. doesnt work all day, works after 6pm. 

    as soon as i wake up this morning. 

    gone again, day 4 of this ****.

    Was this answer helpful?

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