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Hi,
I am continually having sync issues between my 2 Windows 10 computer and mt ipad using Onenote. This has been working fine until last night. The iPad contains the latest changes to one particular notebook and when I try to sync shows an error message " Onenote can't sync your notes at the moment. We'll keep trying' with a code E000283C. Both Windows 10 apps show that the notebook is saved offline and that the computer doesn't appear connected to the internet. Well they ARE connected to the internet and when I try to access the notebooks online they are very slow to load up but eventually get there.
I have checked the service status page with no faults showing and my onedrive syncs fine so I am assuming that the Microsoft service is at fault here. I have read elsewhere not to log out of the account if there are changes pending as they will be lost but I need to get this resolved.
Regards
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I see the same issue as specified above and it started all of a sudden on 16 may 2020, until 15th may, it was working very much fine.
I'm experiencing the same problem since 19/5/20, all my notebooks were inaccessible and I have lessons tmr.
I see the same issue as specified above and it started all of a suddent on 16 may 2020, until 15th may, it was working very much fine.
Hi Everyone,
In our efforts, to make sure that our consumers would get the best experience with our products, we continuously do updates. Please check your Office 365 status through this link for any possible known issues of your accounts.
You may also try to perform all suggestions provided in this article. If in case, you've done everything provided in that article and the problem is occurring, we strongly recommend contacting our Office 365 Chat Support Team to get further assistance. Here's the link where you can reach them.
Should you have other concerns that we can assist you with, you can get back to us by replying to this thread or create a new thread using this link if you have a different concern.
Thanks for your reply KevinX3.
It's good for Microsoft to know that the scope of the problem extends past the Education Tenancies.
I'd imagine its extremely difficult times for small business at the moment.
I hope Microsoft are listening / monitoring this thread and address your problems too.
My suggestion, for any Australian / New Zealand Education Customers, would be to ensure your own internal technical support teams are aware of the OneNote issues you are experiencing, and encourage them to reach out to their Microsoft Education Account Manager, Microsoft Education Specialists, or Microsoft Technical Account Managers to ensure that your own issues are registered and eventually resolved as Microsoft adds additional resources and load balancing to cope with the rapid uptake due to the Corona Virus lead remote learning.
This isn't just a sharepoint/education user issue. It is OneNote AUS wide. We have nothing to do with education, are a company with 4 users sharing notebooks and them not syncing with the errors and conditions described throughout this thread. We use OneNote and the data is stored on OneDrive which is, AFAICT, the syncing mechanism.
I understand the education user base is fairly large and the recent surge in educational users has probably caused this issue (not blame, simply likely because the of huge demand not previously experienced).
My point is we need a fix for everyone, not just students and teachers