OneNote not able to search handwriting 2

Anonymous
2020-03-12T02:45:54+00:00

OneNote could be great - if it was working

I am using an Ipad with ipad pen for handwritten notes

when I search for handwritten words in the search function it only searches my first 2 pages -

No handwritten notes are searched after the first 2 pages of my note book - it does search typed text beyond the first 2 pages - INFACT all the pages search for typed text

It works perfectly on the first 2 pages for handwritten text - it finds every word - even those that are quite poorly written in terms of legibility and identification of each letter

It searches nothing at all handwritten on the pages after the first 2 - no matter how perfectly written or easily identifiable the word or numbers are

PLEASE NOTE EDIT - it turns out it actually won't search any handwritten notes that have been made since the first day I stated using the App and the first 2 pages - if I erase something written in page 1 or 2 and re write it - much neater as perfectly as my hand writting will manage - that word no longer searches - when it did before the re write - the words are synced through Ipad, PC on Onedrive online - but wont search ?

NEW EDIT - If I open a new note book with a new section and a new page that new page is searching handwritten text - but only on the first page 

Is there any solution to this ?

Can hand written text only be searched on the first page of any given notebook ?

I really like the App but if it doesnt work I cant see how I can keep using it

Microsoft 365 and Office | OneNote | For home | Windows

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  1. Anonymous
    2020-03-12T20:10:06+00:00

    Hi nmabsydney,

    We appreciate you raising this concern to our attention. We understand that you're having trouble searching handwritten notes in OneNote for iPad.

    This could be an issue with the app itself. To isolate this, we suggest that you uninstall and reinstall your OneNote app for iPad. Once done, kindly check if the problem persists.

    To notify us and have us get back to you, simply reply to this post.

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  2. Anonymous
    2020-03-12T21:16:32+00:00

    Thanks Jomel for your response.

    I deleted the App from Ipad and re installed - reinstated the already created notebooks to the ipad - and i have exactly the same issue - the first pages are still searching the next pages in each notebook are not searching

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  3. Anonymous
    2020-03-13T19:00:23+00:00

    Thank you for the update. Since you've tried uninstalling and reinstalling the app to no avail, we would need to know the exact build and version of your OneNote application and your iOS device. Also, we've sent a Private Message to your profile for additional needed information.

    Regards.

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  4. Anonymous
    2020-03-18T20:35:33+00:00

    Hi Jomel

    I still have issues and have heard nothing from Microsoft in the 6 days since providing you with information via Personal Message

    Is there anything that can be done to get OneNote to work ?

    Thanks

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  5. Anonymous
    2020-03-25T19:18:04+00:00

    Sorry for the delayed response. Our Engineering team is still working on the back end. As of the writing, we do not have the exact time frame when it will be resolved. Please monitor this thread for further updates.

    Thank you.

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