"To sync this notebook, sign in to OneNote."

Anonymous
2020-02-26T18:45:21+00:00

When I open one particular notebook in OneNote 2016, OneNote displays the message:

"To sync this notebook, sign in to OneNote"

and the Shared Notebook Synchronization window shows this error:

"We need the password to sync this notebook. (Error code: 0x803D0005) There was an error communicating with the endpoint at [my OneDrive]; The server returned HTTP status code '401 (0x191)' with text 'Unauthorized'.; The requested resource requires user authentication.; The operation identifier is not valid."

Error code 0x803D0005 means that OneNote is unable to communicate with the OneDrive server where my notebooks are stored, and the reason is HTTP status code 401, which means that OneNote's request to my OneDrive lacks valid authentication credentials - my password. The error message does not reference any Section in particular.

According to File > Account > User Information in OneNote 2016, I am in fact signed in to my Microsoft account. Nevertheless, if I open the affected notebook in OneNote for the web (with the notebook's URL) I can see that recent changes have not synced.

Manually syncing my notebook solves the problem (and I'm not asked to enter my password.) I want to know why this one notebook won't sync automatically - why I must sync it manually?

It's not an issue with OneDrive, since according to Microsoft's Service Status web page OneDrive is up and running.

***************

To anyone who likes to answer by copying URLs for me to read: I have already read and performed the steps in Troubleshoot synchronization errors in OneNote 2016 for Windows and Fix issues when you can't sync OneNote. In addition, please know that my OneNote notebooks are not stored on Sharepoint and no one else collaborates on any of my Notebooks. Also, please know that I have already uninstalled and re-installed OneNote 2016.

Microsoft 365 and Office | OneNote | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

57 answers

Sort by: Newest
  1. Anonymous
    2020-10-30T00:11:27+00:00

    Dead link.

    This is the answer you searched for:

    Was this answer helpful?

    0 comments No comments
  2. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  3. Anonymous
    2020-10-19T14:38:05+00:00

    Dead link.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2020-07-30T13:31:53+00:00

    For me it doesn't solve the problem

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2020-07-26T11:43:18+00:00

    THIS is just another one of Microsoft's excrement replies. 

    I know more than their "support" staff because Microsoft forces me to have a core competence in the products that it sells me for my hard-earned money.

    Microsoft is legally able to misrepresent its products pre-sale and it is legally able to inflict its known faulty software upon the public.

    On the other hand, if I did to Sataya what he does to me then the federales would fine me into bankruptcy, strip me of my licenses and throw me into prison, even if I did not INTENTIONALLY intend to wrong people.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments