A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
I have updated the Office program and finally the ink works again.
I lost lots of time in adjusting my presentations for the past six months, but anyway, thanks for having been aware of the problem and worked to fix it.
I agree... Good to have ink working again but I spent hours and hours and hours across 3-4 months, trying to resolve this problem with Microsoft support... being transferred from one department to another, repeatedly told I had the wrong department, told my version of Office was not valid because it didn't show up on my Microsoft account page (finally someone said it WOULD NOT ever show up on that page because it is a Retail product, not a subscription product), being advised to reinstall everything from Windows itself to Office, even though I had reinstalled Office via Microsoft support 2x already, waiting for promised call backs that never happened, and then being called out of the blue with no appointment scheduled with voice mail left telling me to "make myself available" as they would call back in 20 minutes; and countless hours spent modifying how I managed my presentations to work around the ink problem.
I am grateful that the problem is fixed but the path to get here was unnecessarily complex and frustrating.