There's a problem with the clipboard, but you can still paste this content within this workbook.

Anonymous
2020-04-08T18:30:07+00:00

I am using the Microsoft Office 365 Business desktop app, and as of this posting am running Windows 10 version 1903 (OS Build 18362.720) on this particular laptop. This problem has been witnessed across multiple computers, Windows 10 versions, Microsoft accounts, all while using the Office 365 app.

I track a lot of data in Excel and often copy cells from it and paste them into online forms, ETC. Within the last few weeks I have started getting a pop up when I try to copy a cell that says "There's a problem with the clipboard, but you can still paste this content within this workbook."

It does not seem to matter if the file is stored locally or not.

I have found that if I continue to press Ctrl+v 2 to 4 more times it usually at some point copies the data as it should, without the pop up, and allows me to paste it wherever I want.

I searched for an answer to what is going on and or if there is a solution, and found that people have been periodically having this problem for years, and but could not find a solution that worked despite a post on this site having over 20 pages of replies and over 1500 reports of having the same problem, before comments were locked due to the thread age.

I have tried repairing the app without success. I have tried updating Office, which did do an update but did not solve the problem. I've restarted the computer and Excel many times.

This is making use of Excel inefficient and annoying. I'm guessing it's only a matter of time before I and others I've spoken with that are experiencing the same thing, are not able to paste outside of the workbook at all. As is, I may as well just type everything again instead of bothering with the broken copy/paste feature.

Microsoft 365 and Office | Excel | For home | Windows

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62 answers

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  1. Anonymous
    2020-06-02T16:25:52+00:00

    spoke too soon.... problem has re-appeared

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  2. Anonymous
    2020-06-29T15:41:14+00:00

    Same problem for me but with a difference. I have no Add-Ins running. The problem message only appears when I use drag and drop to cut and paste a shell! Using Ctrl-C and Ctrl-V is working (so far). 

    spoke too soon.... problem has re-appeared

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  3. Anonymous
    2020-07-09T09:56:11+00:00

    Any solid solutions to get rid of this issue ?

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  4. Anonymous
    2020-07-22T02:55:22+00:00

    I have the same drag and drop problem as yours, I tried "Enable  Linkedln features", "un-check Enable Live Preview", also "adds-in". It is just working sometimes, and doesn't seem to work immediately. really confuse me a lot.

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  5. Anonymous
    2020-08-14T09:56:21+00:00

    Has Microsoft actually done anything about this problem? It evidently affects a lot of users, me included, and all they can suggest is to open in safe mode or disable extensions, which has done nothing to solve the problem. It is an incredibly annoying fault that Microsoft should be investing some time to solve. Otherwise, why do we pay money to them?

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