Hi everyone, Is anyone else experiencing this problem? I have a link to a video showing the issue here: https://www.youtube.com/watch?v=9VqyMS33GUQ&feature=youtu.be . This problem only happens when using my tablet's pen to draw, if I switch to mouse mode, it works fine. I also experience weird lag when using the pen, which you can briefly see in the video. I really enjoy using OneNote and I don't want to stop, however if I can't get rid of this bug I have no alternative but to find another program. Here are some things I have tried to fix the solution. Reinstallation. I have reinstalled the product, event completely removing it through powershell then reinstalling it by following some guides, the issue persists. Looking in settings. I have looked through the settings enabling and disabling multiple options to no avail. Starting a new page/notebook. I have tried starting a fresh page, and the problem still persists. Messing with tablet settings. I have messed with my wacom tablet's settings, recalibrating the touch pen and everything but nothing seems to work. The exact tablet I'm using is this: https://www.amazon.com/HUION-KAMVAS-Pro-Sensitivity-Bar-15-6inch/dp/B07S7BCTWW If anyone could point me to a solution I would be very grateful.

I just updated Onenote and this bug is still there. so disappointed

Thanks! It worked. I installed the optional updates and restarted, the problem is fixed.

Thank you!! I had the same problem and I solved it with your comment. Again, thank you!

I second this, Also getting the same problem on onenote for win 10 on my surface pro 3. Happened after windows update. Would appreciate if someone could look into it.

Hey Gabe, I have this problem occur multiple times. Using the task manager and ending task doesn't work, but what works is restarting your laptop/computer. It works completely fine. Onenote also suggested to me that I should reset my Onenote as it detects that something isn't functioning the right way.

OneNote shows weird line when drawing (also lags when drawing) Huion Kamvas Pro

Anonymous

Hi everyone,

Is anyone else experiencing this problem? I have a link to a video showing the issue here: https://www.youtube.com/watch?v=9VqyMS33GUQ&feature=youtu.be .

This problem only happens when using my tablet's pen to draw, if I switch to mouse mode, it works fine. I also experience weird lag when using the pen, which you can briefly see in the video.

I really enjoy using OneNote and I don't want to stop, however if I can't get rid of this bug I have no alternative but to find another program. Here are some things I have tried to fix the solution.

Reinstallation. I have reinstalled the product, event completely removing it through powershell then reinstalling it by following some guides, the issue persists.
Looking in settings. I have looked through the settings enabling and disabling multiple options to no avail.
Starting a new page/notebook. I have tried starting a fresh page, and the problem still persists.
Messing with tablet settings. I have messed with my wacom tablet's settings, recalibrating the touch pen and everything but nothing seems to work.

The exact tablet I'm using is this: https://www.amazon.com/HUION-KAMVAS-Pro-Sensitivity-Bar-15-6inch/dp/B07S7BCTWW

If anyone could point me to a solution I would be very grateful.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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48 answers

Anonymous

2020-10-28T15:58:15+00:00

I just updated Onenote and this bug is still there. so disappointed
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Anonymous

2020-10-29T03:33:09+00:00

Thanks! It worked. I installed the optional updates and restarted, the problem is fixed.
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1 person found this answer helpful.

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Anonymous

2020-10-29T12:02:11+00:00

Thank you!! I had the same problem and I solved it with your comment. Again, thank you!
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Anonymous

2020-10-31T03:53:32+00:00

I second this, Also getting the same problem on onenote for win 10 on my surface pro 3.

Happened after windows update.

Would appreciate if someone could look into it.
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Anonymous

2020-11-02T09:43:37+00:00

Hey Gabe,

I have this problem occur multiple times. Using the task manager and ending task doesn't work, but what works is restarting your laptop/computer. It works completely fine. Onenote also suggested to me that I should reset my Onenote as it detects that something isn't functioning the right way.
Was this answer helpful?

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